Big O Tires

1375 ratings
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Location

11910 Shelbyville Rd,
Middletown, KY 40243

Ricardo

By Ricardo | 9/6/2019

Really great deal in everything. Customer service outstanding.

Kim Couch VP of Operations/COO Unified Technologies

By Kim Couch VP of Operations/COO Unified Technologies | 5/9/2023

Great customer service experience

Gary

By Gary | 9/6/2019

Been doing business with this BigO for twenty five years. Have no reason to go anywhere else.

Lori T

By Lori T | 5/8/2023

I’ve had to get a tire plugged twice in about 6 months. I’ve come to this location both times and am happy at how convenient and fast they are! Thank you!

Angela

By Angela | 9/6/2019

They made me feel very comfortable caring for a new car to the market, my model 3 Telsa. They took the time to understand the car and were very careful with all and was super quick.

Larraine L

By Larraine L | 5/6/2023

I was turned away from the service at the dealership, even though at that moment, all I was asking for was a quick drive to tell me if I was indeed, hearing a bad noise. I drove down to the big O in Middletown, Kentucky, and I hadn’t even finished explaining what it happened when the attendant held out his hand for the keys took my car for a drive came back and said it be in to get the car serviced that morning. I’m so appreciative.

William

By William | 9/6/2019

My choice of Big O is based on past experience so I was pretty sure all would go well again! Service for 4 new tires went without delay and I was off to show everyone my new tires! Of course they felt different in steering, handling, and braking. A little over a week later I came out of a store to find my right rear tire flat. I was able to inflate it enough to visit Big O for repair. A small screw was the cause and soon I was on the road again, feeling the assurance of Big O's product and warranty! Thanks for all the friendly and efficient staff!

Scott W.

By Scott W. | 5/5/2023

Locally owned. Great staff. 10 years satisfied customer.

Daisy

By Daisy | 9/6/2019

Thank you very much for your expertise in assisting me with a wonderful day.

Mike  K

By Mike K | 5/2/2023

great attitude

Alan

By Alan | 9/6/2019

the mechanic test drove my car and immediately knew what the problem was....service was scheduled and work was completed on time as promised....very satisfied with the work done.....would recommend to a friend.

Bill M

By Bill M | 5/1/2023

I have always been satisfied at every visit. The front office staff is always great to deal with. Dave and Chris are great as well as the younger Chris. The mechanic Tim, is as good as they come. After 22 years coming to Big O I am completely satisfied. All my family have been to your store.

anonymous

By anonymous | 9/6/2019

I left you several years for a cheaper price on my tires. As I mentioned to Joe "I'm back not worth the so called savings". Customer service seems to be a lost art in this day and time. I have sent you several new customers and will continue to recommend you . Thank you and your staff for the excellent caring service .. Another satisfied customer Jerry Tindle

Anonymous

By Anonymous | 4/22/2023

Professionalism abd knowledge of staff

Gary

By Gary | 9/6/2019

Hello

Bridgette

By Bridgette | 4/19/2023

Very friendly staff and fast service!

Kim

By Kim | 9/6/2019

Good service

Anonymous

By Anonymous | 4/18/2023

I called and spoke to Tom that my wife would be bringing our car in - the right rear tire picked up a screw or nail. She was on crutches and three weeks post up - i was out of town and gave him a heads up. He was great. Waited for her arrival.

Danielle

By Danielle | 9/6/2019

Perfect service, realiabe tires, very patient with customers, very courteress

Scott

By Scott | 4/11/2023

Fast service for tire rotation.