Big O Tires

Had an oil change and tires changed out and balance. They did a great job.

Great service

Staff is always courtesy. They are upfront about the amount of time it will take to perform a service so you can decide if now is a good time. My family and I have been coming to this location for a long time and will continue to do so. Thanks!

Polite assistent and fast service.

I needed to travel to Chicago but my car needed brakes and new tires. I called Big O and they were able to squeeze me in at he very last minute. Thank you guys! that was a very smooth and safe ride!

David and the staff went over and above to help me

always great.

David greeted me upon his arrival into the shop. The other two associates were busy. He was professional in his greeting and appearance. He said the car wails be ready within the hour and he was correct. There was 4 other customers in the waiting area. I was pleasantly surprised when he said my car was ready.

Excellent and friendly service! Will return for all of my tire needs

I got a tire warning light so that pulled in. I asked if they could replace a starter while I was talking to the manager. He said not only could they do it but they could do it today for 1/3 of what the dealership wanted. Very happy

Would like to see good deals for a repetitive customer emailed to me. I am going to need new tires in a few months.

Chris was SUPER friendly and patience. Explained everything. I will return to this location when I need tires !

Always very kind and helpful, thank you, I will never take my car anywhere else.

Did not have an appointment. Battery was faulty. They changed it quickly and did not charge me as it was under warranty. I could not have driven the car if they had not changed the battery promptly.

Brought a tire in with a slow leak. I was met at the door, and was told they would take a look and get it fixed. It was a very slow leak that I couldn't locate. In the end, you couldn't find the leak but I was told you removed the tire, cleaned the rim, and the valve stem. I wasn't charged anything, and the tire hasn't leaked an ounce since then. The only reason I scored a 4/5 on customer service is the tire was put in the back of my truck and I sat for 15 minutes before anyone realized the work was done. Thanks!!!

The staff are always friendly and helpful.

Great and fast service

Have been a customer of Bug O Tires in Middletown for over 25 years. Always satisfied with the service I have received there. Caring staff, always friendly and feel I get quality service at a fair price.

Good experience -- Kris and Liz were very helpful, courteous and efficient.

My son made arrangements and I took my car in the next day with no problem s.