Big O Tires

Been customer at Big O Middletown in Louisville for past 15 years. Extremely obliging easy to work with honest staff. Special shout out to Mike the manager. And their tire warranty is exceptional. Was out of state my tire blew bought a new one. When I got back they reimbursed me for the tire I had bought AND gave me a new Big O tire. Many many examples of great customer service and tire warranty issues over past 15 years.

Friendly staff and competitive pricing. Service was performed well and in a timely manner.

I had a tire that needed balancing. Toll it to several other tire dealers and no one could balance the tire right. Went Big O in Middletown Ky and they did a perfect job in balancing the tie that other vendors could not. Service was fantastic. My family will now take all of our cars to Big O in the future. The only place that does it right

Very friendly staff and prompt service.

Kris was very nice and kept me informed of what was needed to make sure my car was in tip-top shape! Excellent customer service!!

Came in with a punctured tired. Plenty ppl ahead. Kris and David were honest and right away got to work. Was in and out in 45 minutes. Excellent service

Customer Service was awesome even with the store being busy I received personal attention. Thanks Good Year.

Big O Tires is my first go-to , their always helpful and fast pace working.

Best tire store in the country. Staff are so courteous, pleasant, & helpful. Store always exceeds my expectations.

The person who helped me was knowledgeable about service I needed. Seemed honest.

Mike was very helpful and great to work with.

Service was excellent

The customer service was excellent. Very knowledgeable. Even though I came in just as they were about to close up shop. Everyone put closing the store down to take care of my needs. Which was a simple oil change. Even being the end of the day they still went above and beyound my expectations by making sure to offer to fill my diesel exhaust fluid. That was a service I was not aware of. With service like that I most certainly will be back.

Professional service

great job on flat repair, will definitely use themfor tires int he future

Found the problem very quickly, and repair was completed in less then an hour

Everyone was very courteous and friendly. Even though they were very busy I was surprised how quickly my problem was fixed. I will definitely be back for future tire needs.

Friendly helpful people.

Chris helped us with fixing a brake issue. After car has been picked up, he called to say that we had been overcharged as estimate quote was used rather than actual work. Fabulous! I love his honesty when many people would have let it slide. Saved us $400!

The service was fast.