By Alan | 2/28/2020
I went in for new tires. My appointment time was met, my service was very professional, and my satisfaction expectations were met. I would not hesitate to recommend Big O to anyone.
By Kelly | 1/20/2024
Friendly quick service provided
By Jessica | 2/27/2020
I love this Big O. They have taken care of me time and time again. Great location and great
By Michael H | 1/16/2024
Very friendly and got me in and out quickly.
By Maria | 2/27/2020
Great
By Jordan S | 1/12/2024
They were very friendly and informative. There wasn’t a long wait didn’t expect it to be so quick.
By Mike | 2/26/2020
Everyone was friendly.
By Jason | 1/4/2024
Every time I come there it’s simple and quick.
By Rick | 2/24/2020
You have a great team at this location. Chris and Liz were great with info about the service I requested. I told Chris he might want to know I called the shop the day before, and because of his connect ability with me the customer I came in the next day. I got my car back quickly, clean and running great. Thanks to all of the team
By Paul m | 1/3/2024
Just needed a tire repaired. I was surprised how pleasant and accommodating they were
By Leo | 2/24/2020
In and out in a timely manner and work completed and priced as discussed. Thanks!
By Rob M | 12/30/2023
Nice service
By anonymous | 2/24/2020
Big O Tires (Middletown, KY) always does superb work. They are very prompt, and will tell you what your car requires, not what would make a great sale at the customer's unnecessary expense. We have four family members going to them for service - integrity speaks volumes!
By Roger M | 12/23/2023
They replace the battery still under warranty in my daughter's car at no charge and later serviced my car - oil change, wheel rotation, brake inspection, and replace the old 4 plus year battery. Excellent service.
By Jeannie | 2/19/2020
Couldn't have asked for better! They were able to get me back on the road in a hurry. I was
By Anonymous | 12/15/2023
Although I took the car in for a tire rotation and to have the brakes checked, they also let me know why my tire pressure sensor light was on. It was a super easy fix that not even the dealer who I bought it from could/would tell me what it needed. Now the light is off and I can tell my tires have the proper pressure.
By Pat | 2/17/2020
Great staff! Always helpful and they always greet you upon arrival. They do excellent work at Big O in Middletown
By Mark | 12/8/2023
We have used this store for years and the manager David is great to work with. Employees do a great job of taking care of the customers.
By Wendy | 2/17/2020
They were honest. My car was brought in by AAA. The AAA person said that he thought my car needed a starter. They could have sold me a starter and a new battery but they didn't and I would not have known that.
By Terry H | 12/6/2023
Always check brake wear and fixed check engine light “no charge .” This is not the first time they have done things like that!