Big O Tires

1366 ratings
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Location

11910 Shelbyville Rd,
Middletown, KY 40243

Lee

By Lee | 2/17/2020

very good service. Had a unigue problem with a rim that was damaged and chris took care of it and knew just what to do. Thanks again Big O.

Roger M

By Roger M | 12/23/2023

They replace the battery still under warranty in my daughter's car at no charge and later serviced my car - oil change, wheel rotation, brake inspection, and replace the old 4 plus year battery. Excellent service.

Nicholas

By Nicholas | 2/13/2020

Always good service I take all 6 of my cars here!!!

Anonymous

By Anonymous | 12/15/2023

Although I took the car in for a tire rotation and to have the brakes checked, they also let me know why my tire pressure sensor light was on. It was a super easy fix that not even the dealer who I bought it from could/would tell me what it needed. Now the light is off and I can tell my tires have the proper pressure.

Theron

By Theron | 2/10/2020

Guys are always extremely helpful and courteous.

Mark

By Mark | 12/8/2023

We have used this store for years and the manager David is great to work with. Employees do a great job of taking care of the customers.

Allan

By Allan | 2/7/2020

Tom has exceeded my experience there. He was very helpful and understanding with my situation and was very quick to help me. The staff was also great. They were able to get me in and out the same day.

Terry H

By Terry H | 12/6/2023

Always check brake wear and fixed check engine light “no charge .” This is not the first time they have done things like that!

Mike

By Mike | 2/3/2020

I was actually impressed with the service I received. The shop is not the cleanest or the prettiest the waiting area it was not very good at all but the service and everyone was very nice was worth going there

Michelle W

By Michelle W | 12/6/2023

Treated like we mattered.

anonymous

By anonymous | 2/3/2020

Quick and efficient service using high quality oil

jgiese523

By jgiese523 | 12/6/2023

Tom and Kris were very polite and helped diagnose and fix the problem with my tire slow leak. So far so good, greatly appreciated their time

Allison

By Allison | 1/23/2020

I live in Shelby Co and drive to Big O in Middletown because the service there is so great! I've been taking my car there for 5 years now and have never had a bad experience. I had my car in for an oil change and the staff noticed that I had a lug nut missing. I appreciate that they watch out for my car when things like that happen. If you're not going to Big O in Middletown KY, you're missing out!

Brenda G

By Brenda G | 12/1/2023

Always friendly, informative, and timely

William

By William | 1/22/2020

Working with Chris and Mike Edwards is always great. They both work with me well.

Holly S

By Holly S | 11/30/2023

Love this Big O location. It's one of the few automotive service places I truly trust. The staff is always great and willing to go above and beyond to help.

Erin

By Erin | 1/22/2020

This is the only shop I feel confident taking my car for maintenance and definitely the only place I know I can take it and say 'if it needs it do it'. They are honest, knowledgeable, and never try to upsell me on things not needed. My family and I have been taking our cars here for over a decade and I refuse to go anywhere else!

Carl S

By Carl S | 11/28/2023

Quick service turnover time. Counter representative, David Dittmer, has been there for years and is knowledgeable about tires and automotive issues.

Dale

By Dale | 1/20/2020

Kris is wonderful to work with! Actually your team is very nice and helpful. We have been coming here for years and years and now have the next generation coming. (Our grown children) This service was for our daughter's car, which I took care of for her. We'll be back. Thank you Lori

Janice A.

By Janice A. | 11/27/2023

Came in with flat tire. Big-O had a used tire that matched the tires on my vehicle with the same amount of tread on my tires avoiding the necessity to buy new tires.