Big O Tires

Friendly, knowledgeable and helpful staff. Quick service with a smile

In and out quickly. Excellent customer service from the team - especially, Kris. Loved being able to use the guest WiFi access so that I could work while I waited.

I went in to the store and showed a quote for a great deal of work to be done to my ACURA TSX Sports wagon from ACURA shop. Kirk I thing was his name did review and then asked me what the car was doing. I told him and he asked me to come back the next day so that it would take some time to do all the work. He did then start looking for the parts that would be needed. After two days all the work was done and at less that half the cost and it is running GREAT and I could not be happier with the result. Thank you to all that helped me get my car running the way I want..

The new tires were put on very quickly. They also found I needed a new inner tie rod and got it repaired the same day. My car feels like it's brand new now

Thanks again!

I have been a customer of the Middletown, KY store for over twenty years. I have had my business and personal vehicles serviced here and my daughter has as well. I have 95% of the time over this time never had a problem and when I did the issue was always resolved.

Quick and efficient.

They were specific and what they were going to do with my car. They exceeded our expectations in service.

As many times before the tire service was courteous, prompt and reasonably priced. I will return to this establishment.

Customer service was excellent they made me happy and satisfied

Work was done in the timeframe offered. That's a plus! Thanks

I had an excellent experience at this location. After recently having multiple terrible experiences at the location on Shepherdsville Road I considered not returning to another Big O for future needs. I am glad I had this experience. Everyone was friendly and professional, the location was spotless, and employees appeared to enjoy working together and enjoyed their jobs. They were very helpful with other customers over the phone as well. Great experience.

The folks at Big O are always helpful.

Quick service

My experience was great! The employees greeted me immediately, were very knowledgeable and took care of my vehicle quicker than I would have expected. I wouldn't go anywhere else.

The BIG O people are always professional and courteous. I love you guys for all my tire and suspension related needs.

Fast and friendly. Will return for future service

Friendly staff, quick service, did everything I needed in less than 2 hours

I was in and out! Great customer service!

I was greeted at the door with a smile and a question about how they could help me. I was kept up to date thru the process. My damaged tire was handled without conflict.