By anonymous | 3/2/2020
Excellent service as always.
By Karla M | 4/19/2024
The staff at Big O are friendly and informative. They did a great job with my oil change and tire rotation. They are an asset to our Fairdale Community!
By Mitzi | 2/29/2020
Friendly, quick service, fairly priced.
By Maggie M | 4/9/2024
The employees are professional but also friendly and engaging. I appreciate their attention to detail.
By Gary | 2/28/2020
I have been to several Big-O 'Tire companies, in Louisville. Always treated with the upmost respect and geat service. Over the past 30 years Big O is the place for me.
By RF | 4/6/2024
Staff was very professional
By SMILEYS AIR TOOL | 2/27/2020
GREAT PLACE TO DO BUSINESS.
By Ken M | 3/30/2024
Missy was AWSOME she helped me with some of the issues I was having and got me answers very quickly and reach back out to me like she said she would with what I needed to know. GREAT CUSTOMER SERVICE!!!!
By Phyllis | 2/25/2020
I took my car in to have an oil change and others update. they did a tire rotation, and stated that i need a new filter; had them to change that will i was there. so, far everything is ok.
By Larry | 3/26/2024
The employees are very friendly and fair. They do not try to sell me services that i do not need like the previous Big O location that i visited.
By Bonnie | 2/24/2020
Great service timely and I was able to go on with my day!
By Bubba | 3/25/2024
I’ve been treated well by Big O whenever I’ve needed a service. I’m also friends with an associate at the location I use. She is always helpful with any questions I’ve had.
By Stanley | 2/20/2020
Dawn invited me in over the phone and checked me in once I got there. She was very courteous and knowledgeable about her job. She explained the diagnosis and quoted me a reasonable price. She also wished me a great day upon leaving.
By JimmyC | 3/23/2024
Missy Nichols is always so great to me each visit and has great customer service skills and great at communication on whats going on with my vehicle and its current status. She makes it a pleasure to come to this location.
By Bernie | 2/17/2020
Great place. Really greats service
By Beta22 | 3/23/2024
Scheduled appointment online. Dropped of vehicle and received a call about 2 hours later saying it was ready. Drove it home with the problem fixed
By anonymous | 2/11/2020
amazing turn around service
By Cheryl 😊 | 3/20/2024
Didn’t have appointment, just a walk in & was taken good care of, I just needed a brake light on passenger side, after checking it out, service man , said that all lights were working, but after explaining to him , that light came on , in car & let me know it was out, then had 2- people tell me did I know my brake light was out, he suggested that maybe it was getting ready to go bad, so we decided to go ahead & replace the bulb, this reassured me, that they do honest work at Big O’s 😊
By Kimberly | 1/27/2020
Very friendly staff very helpful. I changed my big o location because this location is alot better.
By LouiseD | 3/19/2024
Ease of appointment, staff extremely kind and knowledgeable and cleanliness was great.