Big O Tires

363 ratings
SurveyMini App

Want to write your own reviews?

Download our SurveyMini App.

For Apple For Android

Location

615 N Buckman St,
Shepherdsville, KY 40165

Barbara

By Barbara | 9/6/2019

Jim and his associates are very helpful, outstanding service. HOWEVER THE PRODUCT; i.e. tires, are of very poor quality. One of the 1st set of tires I purchased was out of round and had to be replaced. This set of tires = ALL FOUR HAD TO BE REPLACED DUE TO BEING OUT-OF-ROUND. THE MANUFACTURE HAS VERY POOR QUALITY CONTROL!!!

StevenL1955

By StevenL1955 | 12/30/2023

Got to service quickly And so far working

anonymous

By anonymous | 9/6/2019

They are always friendly, reasonably priced and quick. They care about you as a customer.

Billy G

By Billy G | 11/29/2023

You have a great crew who cares about their customers.

anonymous

By anonymous | 9/6/2019

I had a blowout last week, they warrantied the blowout 100%. Other 3 tires were older, so I had them install all new tires on my vehicle.

D.T.

By D.T. | 11/20/2023

Fast and efficient

anonymous

By anonymous | 9/6/2019

They always take good care of me no matter what the situation is, thanks guys!

Ken S

By Ken S | 11/10/2023

They were fast, friendly and very professional

anonymous

By anonymous | 9/6/2019

Had work done on a vehicle for my new teenage driver. The vehicle runs like new. Great friendly service:)

Kim L Cecil

By Kim L Cecil | 11/7/2023

Always professional and friendly. Repairs what you ask for and doesn't plus sell.

anonymous

By anonymous | 9/6/2019

Everytime I go, I get top rate service!I have been a long time customer and will continue to have my tores serviced here.

Susiesmiled

By Susiesmiled | 10/30/2023

I had a minor problem with a tire. I am 75 yrs old and have been to Big O several times. Never has any sales person treated me with the kindness or patience that Jay Cardine did today. I love this Big O. I was treated better with this small purchase than I was treated when I purchased tires at the other Big O. This will be my go to place for tires and other purchases . You are so blessed to have Jay. It was a wonderful atmosphere, spotless front area and everyone was smiling.đź‘Ť

anonymous

By anonymous | 9/6/2019

The Front End Alignment serviceman did a fantastic job!The special lug nuts that were ordered for me, and installed without charge was very much appreciated.You have a great business going there and I will continue to come back again.

Valorie G

By Valorie G | 10/23/2023

I called before arrival to see if they had tires to fit my car. When I arrived, they called me by name being friendly and professional. My wait time wasn’t long. Staff spoke to me while I was waiting and kept me in the loop on how long until the car would be ready. I appreciate their kindness and professionalism.

anonymous

By anonymous | 9/6/2019

The service was fast and very satisfactory, I'm very pleased with Big O service.

Johnny B

By Johnny B | 10/11/2023

Jay at the service counter was great! Very professional Knowledgeable And kept me informed on pricing. Have him give me a call for my next 20inch tire on my 2005 dodge Ram

anonymous

By anonymous | 9/6/2019

The only automotive store I trust!! Great HONEST people that do the best job!! THANKS AGAIN!!!

SReiners

By SReiners | 10/7/2023

Always fast, friendly and honest

anonymous

By anonymous | 9/6/2019

The people that work at this store are always polite, friendly, and efficient. I have been coming here for many years and trust them.

E. M..

By E. M.. | 10/2/2023

I like that they remember their repeat customers by name. They explain everything very clearly and they are professional and friendly. I feel the pricing is fair and that they are very honest.