By Lisa | 9/6/2019
Very friendly and professional. Shows me things and explains why something needs to be replaced. Reasonable prices, doesn't charge labor for every little thing like FORD
By BigDog | 7/14/2023
Very quick in and out with delay
By Michael | 9/6/2019
Outstanding service, will definitely use them again
By Shell | 7/12/2023
The staff was friendly and helpful
By Amy | 9/6/2019
I have been going to the E-town Big-O for years. The staff is great and I trust that they are going to give me an honest report on the condition of my car. I appreciate that they don't try to push the most expensive option when they know its not in my budget, but i always know they stand behind all of their products. I recommend this Big-O location to all my friends needing auto service.
By KH | 7/8/2023
The staff is always so courteous and professional and they explain everything to you and they make sure you understand it I always come to bigo for whatever I need
By Nikki | 9/6/2019
I wouldn't go anywhere else.
By Sharon H. | 7/7/2023
Excellent price on the tires I had picked out, they did not try to upsell me anything. All options were covered during my first visit when I asked for a quote. When they discovered that rear was slightly out of alignment, they gave me options, explained everything. Great personalities behind the counter, great service over all!
By Robert | 9/6/2019
Awesome job to the entire crew at Big O Tires in Elizabethtown, you guys are the Best!!!! Thank you for everything.
By Cynthia G | 6/26/2023
All the staff are/is wonderful...every time I or my daughter visits there.. Holly and her team are fantastic..a 100 STARS!!!
By Vernice | 9/6/2019
Excellent and professional customer service. Every one is very friendly and nice.
By Ken B. | 6/23/2023
The Elizabethtown, KY store provided excellent service. It is a well-oiled, experienced team.
By Claude | 9/6/2019
Had my front struts replaced under warranty about 2 months ago. Ever since the replacement (about 13000 miles) the car has been riding excellently without any knocking noises coming from the front suspension. Ride and stability is nothing but superb. The alignment is also excellent and the car keeps great directional stability with no driveline wander even with hands briefly off the steering wheel on a straight road. Steering is light, accurate and easy which makes for it a pleasure driving long distances. Tire wear is even and uniform, with no tendency for cupping, feathering or spotting and road noise is at a minimum, top best. Very pleased with the overall performance. Thank you very much to the team.
By Bill | 6/22/2023
professionally done and reliable service.
By Jason | 9/6/2019
Third time I've brought a vehicle here. I'll continue any time I have a need for tires, breaks or anything related. Up-front with expectations and always deliver on time.
By Jeff w | 6/17/2023
Quick and painless. Great service .friendly staff
By Sheryl | 9/6/2019
They greeted us with a smile, friendly service, they take very good care of there customers, we are happy with there service, we highly recommend them. Thank you, Sheryl
By K&A-1 | 6/15/2023
Very friendly, courteous and on point. Dakota was the person who worked on our vehicle. He was super nice.
By Ed Carter | 9/6/2019
5 assumed to be highest. Amy went above and beyond searching hi and low for the best deal and likely best performance, we were patient and she delivered. Now in a better tire with 1mpg improvement in city with a 5mpg improvement on the highway. Service department did a free inspection of suspension before even ordering the tires. Would have done the service there too but cost per hour was $500 more than I was willing to pay. Overall excellent experience!!!
By Rex A | 6/14/2023
Dropped off vehicle. Got a text when it was ready. Rotate and balance was included with the purchase of the wheels and tires. First time customer and was extremely pleased with original purchase and follow up rotation.