By Mark | 9/6/2019
I always enjoy doing business with Big I Tires. You get exactly what you pay for and all work is done in a professional manner
By Okey friend | 4/29/2022
I didn't have along wait the customer service was excellent even though they were very under staffed
By George | 9/6/2019
Big O did a terrific job and I'll be back the next time I need auto service.
By Shanecoomer | 4/27/2022
Well pleased with the whole experience customer service was spot on the price I paid was little high but worth it
By Jaclynne | 9/6/2019
Excellent!!
By T day | 4/22/2022
I am a repeat customer. Our company only purchases tires from big o
By Laura Davis | 9/6/2019
From the time I walked in the door I got excellent service . Thank you to Amy Brian and mike for all your great help . Being new to area it's nice to know you can count on the folks at Big O in Etown KY to give great service
By Chris E. | 4/20/2022
Amazing customer service and they explained everything very well even the mechanics was very polite and even explained what they did very well the speed of service was great even with them being a little under staffed and having a big crowd right when they opened
By Scott | 9/6/2019
Satisfied with multiple visits. Will continue to use as primary service and maintenance location for our family's 4 vehicles
By Shelley I. | 4/20/2022
I had originally called to see if I needed to make an appointment and was told that for what I was wanting/needing done I did not. Next day went in after work explained I needed an oil change, tire rotation and possibly new tires. They checked them and I was in the red, so I new set I got. She explained the pricing to me and what all was included, gave the option of a warranty, etc. Once that was all discussed I waited for the service to be done. It didn’t seem to take long for all the servicing from my perspective and I was very happy with the outcome. I did ask after if they could check my battery as well because I was getting notifications that it was low. Sure enough I needed a new one. So all in all, I got 4 new tires, an alignment, oil change, new battery, new wiper blades. Hurts my heart on how expensive cars can be, but for what I got done I feel like it was at and extremely reasonable price. They all get an ‘A+’ on my book and where I will be going from here on out. 😊
By Bruce | 9/6/2019
They did what I asked and provided me with information about future services to my car. No pressure and didnt try to do something that was not needed.
By Cody C. | 4/16/2022
I was very satisfied, everyone was professional and also welcoming. Communication was absolutely 100%. Was given updates on my vehicle as I waited. Overall I would say 10/10, wonderful service.
By Karri | 9/6/2019
Big O Elizabethtown excels in costumer service. Out of necessity, I have had to have my car serviced at other service centers and always come back to Big O of Elizabethtown. They are always exceeding courteous and efficient.
By Joey E. | 4/14/2022
In two words, the staff. The people behind the counter were courteous, knowledgeable and seemed genuinely happy and to care about what they were doing. The job was completed quickly and I've had no problems since.
By Brian | 9/6/2019
Great service!!!!!!
By saved the day | 4/13/2022
I was traveling and noticed that one tire was losing air. They worked me in, fixed the tire quickly and got me back on the road.
By Shakia | 9/6/2019
I always experience great customer service when I stop by the Elizabethtown,ky location. Thanks for all you do and keep up the great work and great customer service.
By Robert G. | 4/11/2022
Fast and friendly price was fare
By Charlene | 9/6/2019
We have been using Big O Tires since the 70's when we lived in Louisville and now we live in Elizabethtown we have been with them since the 90's have always have great service and only one time had to come back the next day for oil change because there was a 2 hour wait. Next day got in right away. That is why we have been with this company so long.
By Rhonda m | 4/11/2022
So easy making an appointment! Very nice associates down to earth!! Did not try to sell stuff I didn’t need! But made sure my vehicle was safe though!!! Explained everything really well!!