By Beth | 9/6/2019
I came in to have the tire pressure checked. When the tech found the pressure low in two tires, he offered to take them off to make sure I did not have a leak. After they were checked and no leak found, I was sent on my way. So good to know the steps they take to make sure that my car is safe to drive. Really appreciate the extra attention.
By Don H. | 2/16/2022
Entire staff extremely helpful, polite, concise, and professional! All were eager to help with my problem, and took care of it immediately. Many Thanks!
By Ronnell | 9/6/2019
I have been doing business with this Big O Tires since about 1985 and have always been treated kindly and have always received great service. Everyone is friendly and knowledgeable. At one visit during a tire rotation it was discovered a belt separation in one of my tires. Big O did wasn't able to have the needed replacement in stock until the next day. They were concerned about my safety and found a similar used tire to put on the car so I could safely drive home. On another visit it was discovered my factory lugnuts were damaged, apparently from a visit at a local dealer. Big O showed the damaged ones to me before replacing them with new ones. I appreciate them informing me of issues and asking my "�ok' before doing any work. I have recommended this store to others and now my adult daughter patronizes this Big O Tires for her tire business too.
By KevinB | 2/14/2022
Associates have always been nice and accommodating.
By Jacob | 9/6/2019
I was very pleased with the work performed. Thank you
By Janice V | 2/14/2022
They repaired my flat tire and didn’t charge me for the service!
By Elizabeth Spence | 9/6/2019
Professional, courteous and always feel like they are doing and advising me in my best interest...friendly!!!!
By Donna | 2/14/2022
Because they done exactly what they said they would when I called.
By Billy | 9/6/2019
Great service and got it done in a couple hours
By ADavis | 2/12/2022
The Big O in Elizabethtown is the only place I want to go for my brake, tire, and upkeep needs. The employees are always friendly, communicative, and they do great work. This time I went in for my brakes. The employees checked on my brakes and then called to let me know what needed to be done. They told me how much it would be. When I picked up my car it was in great shape and I was very satisfied with the work they did.
By Archie | 9/6/2019
The Etown BIG O is always helpful when I am having an issue with my vehicle..
By Anonymous | 2/11/2022
These guys know what there doing and what they're talking about, any time I have any questions, dumb or not, they explain it to me where I can understand and never act as if I'm stupid. They also take great care of my vehicles.
By Doris Morris | 9/6/2019
Very good service
By Rony d.l.c | 2/11/2022
Customer service very good
By Priscilla | 9/6/2019
The 1st visit I was concerned I needed 2 new tires ( I purchased 2 last year) the employee went out to inspect and agreed I did need them. I was called just a couple days later that the tires where in and made an apt. I was greeted by the same employee who took care of getting my vehicle in and was out in a short period of time.
By Blake | 2/7/2022
Staff had 2 tires replaced within an hour.
By Steven | 9/6/2019
No
By James | 2/7/2022
They were very honest and informative about everything and seemed to go out of their way to work with us.
By Renee | 9/6/2019
Great service
By Heather | 2/3/2022
The associate helping us was very helpful, courteous and experienced. Great young man.