Big O Tires

1411 ratings
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Location

1112 N Dixie Hwy,
Elizabethtown, KY 42701

Lisa

By Lisa | 9/6/2019

Got right in and didn't have to wait long. Had a screw in my tire. Been coming here for over 30 years! Love the employees!

Doreenp

By Doreenp | 12/30/2021

They were very friendly and straightforward with what they needed to do.

Roy

By Roy | 9/6/2019

I've been a customer for over 25 years. This time an extra visit was required to properly balance the new front tires. An unusual extra wait time...but still wouldn't go anywhere else. I leave knowing Wanda will makes it right.

Susan Elkin

By Susan Elkin | 12/28/2021

Brian and staff always so kind and let me know exactly what to expect. I trust what they say and they are there to help me and not just make money on stuff I don't know about. I've been a customer for the past 4 yrs and will not go anywhere else. Very please with my experiences always!

Chris

By Chris | 9/6/2019

Great service. Better than expected.

Milton C.

By Milton C. | 12/22/2021

The manager was highly knowledgeable and professional. Spent additional with me explaining the billing process.

Josh

By Josh | 9/6/2019

Had a great experience with them. Very professional from top to bottom. I had taken my vehicle to another place FOUR times and they kept telling me nothing was wrong, well they were WRONG! It took Big O Tires about 30 to 40 min to find out what was wrong with my vehicle. They had it fixed, changed my oil, and had it ready to go in about 2 1/2 hours. Everyone I delt with was very professional, courteous, and willing to go the extra mile to take care of my vehicle. I will NEVER go anywhere else as long as I live here. I am now a lifetime customer for sure.

Dolphinsman13

By Dolphinsman13 | 12/13/2021

Very friendly and quick service.

Daniel

By Daniel | 9/6/2019

Staff very polite and courteous.

Gee

By Gee | 12/13/2021

The service was great and the sales people were aware of everything BUT the Tims and tires

John

By John | 9/6/2019

Friendly, courteous and professional customer service associates. My wife and I have been customers for years and always recommend friends give Big O in Etown an opportunity to earn their business. I have never been disappointed or regret doing business there. The reason I gave a lower score for cleanliness is because the showroom area is old, worn out and shows signs of serious fatigue everywhere you look. Take a moment to sit in one of the shabby chairs near the front window and look around. You'll see what I mean in an instant.

Bunny F.

By Bunny F. | 12/10/2021

They were efficient at when I walked in, no waiting to be asked "how can I help you. The rotation of my tires was done and they checked the valve stem, as I had asked. They also checked my brakes for me.

James Woods

By James Woods | 9/6/2019

Very pleased with the service

Clayton M.

By Clayton M. | 12/9/2021

Employees were very professional.

Joseph

By Joseph | 9/6/2019

I have been to Big O many times, always treated professionally and friendly �

Arica A.

By Arica A. | 12/7/2021

I called before hand to check the price of a set of tires, prices and details were explained thoroughly and clearly. Once arriving at the store I was told they would need to order the tires but they would be there that afternoon. The following day I went to get tires put on and was greeted with friendly faces. The service was speedy and excellent!

Jeff

By Jeff | 9/6/2019

I have always had good service with Big O Tire. They have had a reputation that I can remember as a young man growing up. My father and grandfather always bought Big O tires and they always complimented on the service as well as the quality of product that they were buying. My profession is in the field of quality and as a manager, I look at the ways that I am treated as a customer and will sometimes apply what I see from another businesses to grow in my own position. My overall experience was great and will continue to do my business with Big O Tire.

Mike J

By Mike J | 12/4/2021

I have had two sets of tires installed at Big O, and my last stop was to fix a broken valve stem. Every time I bring a vehicle here, the staff is friendly, professional, and provides accurate and realistic answers to my questions. This is the only place I will be bringing my vehicle for tires while I'm here in Kentucky, and will be seeking their other locations wherever I go.

Kathy

By Kathy | 9/6/2019

From the person who set up my service order, to the tire technician, to the person who checked me out. I had superb service that was friendly and knowledgeable. Great people-Great service and quality tires at a fair price!

Bruce N

By Bruce N | 11/30/2021

I brought my car in the morning and it was ready within hours. Ryan wad very helpful with setting up the appointment amd taking care of my car.