By Susan | 9/6/2019
Amy and the team have been terrific. I've been coming to Big O for 10 years and plan using Big O for many more decades. Would definely recommend!
By N/A | 9/24/2021
I didn’t have to wait 4 hrs for a tire rotation like the last time.
By Angela | 9/6/2019
Thanks everybody for wonderful service!! Yes highly recommend.
By Dr.B | 9/24/2021
Got the alignment on my lifted 4-Runner right on the money!
By Richard | 9/6/2019
On our way home from Orange Beach Al. to Buffalo NY our change oil light went on . We were spending the night in Etown and asked the lady at the Days Inn desk where we could go in the am for a quick oil change. She recommended you. Got there just before 8am and despite fact that end of month inventory was going on, still had us taken care of and on our way by 9am. If we lived in Etown we would certainly be back.
By Steve A. | 9/23/2021
Brian was Great explained that the tires we had chose online were no longer available and assisted in finding a lower priced set based on $100. Off incentive **Thank You Brian**
By John | 9/6/2019
I was given prompt service for a brake job on my daughter's car. She was in from college for the weekend and it was great to get it fixed before she returned to school.
By KYGal270 | 9/20/2021
Big O Tires, especially Brian at the desk and Chris in the garage are always very helpful and courteous and take the time to explain to me what it going on with my vehicle.
By Steve | 9/6/2019
I had a tire patched. It took less than an hour. The customer service has been great every time I have been to BigO.. I tried to get it patched at the place where I bought the tires but they said it would be in the afternoon sometime before they could get to it. I have bought my last tires from them, from now on I'll be buying my tires at Big O.
By SKL | 9/17/2021
Very thorough
By Cynthia | 9/6/2019
I got a great deal! Under 175$ out the door everywhere else was 500$ or more. Was treated with quality CSR skills and would take my vehicle there anytime it need work that they provide thanks Big O you did great
By Cortney S | 9/16/2021
The customer service and pricing were great! I was able to get an appointment soon, and the team was great about communicating with me, and repair my vehicle quickly.
By Richard Gray | 9/6/2019
Excellent customer care.
By BB | 9/16/2021
I was hearing a noise on the passenger front tire and the service member found that there were lug nuts loose. He checked all tires and tightened the lug nuts. I am truly grateful that this was caught before my wife and I got on the road the following day. To top it off, there was no charge. Thank you BigO.
By Bruce | 9/6/2019
Very satisfied with service.
By JANE L.M. | 9/16/2021
Customer service was exceptional and very friendly. They accessed the issue and took care of my needs with me waiting for hours. All in all good experience.
By Matthew | 4/2/2020
Good trip as always. Virus time so things were handled very well. I had a card issue so employee has helpful to let me switch cards.
By Anonymous | 9/15/2021
Friendly
By Eugene | 3/19/2020
i was impressed by the knowledge of your employees and their courteous to help me with my tire needs.they were pretty good at getting me in out in a timely manor A+ thank you for your service
By Brandy | 9/7/2021
Had a 22 inch tire in stocks, rare