By Vicky | 3/12/2020
No comment
By Jeremy | 9/2/2021
Brian was very professional
By Toni | 2/3/2020
I was explained about the they type of oil I needed for my car. The two guys working the front were very helpful. And I didn't have to wait long.
By Jh | 9/2/2021
Love the All the Services like Customer service, Knowledge about The Issue and More. Very Friendly, Helpful staff. Found our Shop. Thanks!
By Julian | 1/27/2020
Great customer service, had to bring my car back in the next day due to wheel balance issues. Problem solved immediately. Thank you for a great experience.
By DJD | 9/1/2021
Done when they said it would be done
By Barbara | 1/22/2020
Friendly. Did alignment check free.
By SteveK | 8/31/2021
They sell good quality tires at a good price and the service is always outstanding.
By Angel | 1/22/2020
I was pleased with the help & the service. My problem was, I have been to several Big O locations. Never once have I been charged a racking fee just to look at my vehicle. I called customer service & they have never heard of such either. I knew what was wrong with the car, well one of three things. We ruled one out because y'all don't specialize in oil pumps. I've been to Louisville, etown, radcliff etc & never once have I been charged a racking fee.
By Js | 8/30/2021
Employees were friendly, helpful and knowledgeable
By Patrick | 1/16/2020
Great work, tires were ordered and in the next morning.
By AJ | 8/28/2021
Friendly staff!
By Joseph | 1/6/2020
Brought my vehicle in almost instantly. Had me in and out in a matter of an hour. Was slightly upset when I found my tires had the improper air inflation, but easy fix. I drive 27 miles from Meade county to have big o in etown service my truck. Thank you
By Sherry | 8/26/2021
They were the nicest people!! Showed us the filters that needed replacing, and explained why. Just an all around good group of people
By Mike | 1/1/2020
Oil change and tire rotation.
By Dany l | 8/25/2021
Fast friendly service, they make sure I was aware of where my car and in what process of the service
By Lori | 1/1/2020
Excellent service as always. Lots of new faces & they are not familiar with me yet so I did have to remind them of a few things that needed done but I feel confident that because we use Big O frequently the new employees will become familiar with me and it will be fine.
By Rhoda B. | 8/20/2021
I wanted to take a moment and explain my feedback- this is based on the experience I had with the associate, Connie. My original experience that I had with Tyler was terrible, we were going to make the purchase else where and Connie saved the day. I would like to share the original experience with you. Tyler was rude and provided false information several times . I would like to speak to someone regarding the experience with Tyler. My number is 270-234-6306
By David | 12/30/2019
Walk in for oil change. very timely and response. They have always been good at the counter.
By Noah | 8/20/2021
Big O has always been my trusted tire and tire service provider. Competitive pricing always friendly and great service.