Big O Tires

BigO was able to save me half what the dealer wanted for a rim so it was like getting the tire as a bonus

I always get good service.

I usually go to BOT for many things because the price is reasonable. Never any problems with customer service or the availability of appointments. The only negative was the cost to change a headlight bulb which I thought was a little expensive. ($39 and some change) Ken Tower's price was cheaper . Next time, I will make time to shop around.

Service was excellent, all staff was amazing. Very helpful and very knowledgeable.

Everything was fine except I don't think it should have taken three hours for tires and a alignment when I had an appointment at 8 a.m. I do understand that my alignment took some time. I had spoke with a lady I believe her name was Amy she was helpful and friendly. However ever she was off the day of my appointment.

I went in just as they opened. Got assisted, almost, instantly. Service was completed in just ovre an hour.

This is a very busy store they work hard the store itself is just not big enough especially on Saturday morning I have waited over an hour and a half for a tire rotation and had to leave flat tires several times until next day for repairs. They work hard just need more service bay room. Even happening during the week

Fair price for work performed. Work done in a very timely manner. Staff was friendly.

Good service

I was taken care of in a timely manner..thank you for your service...

Thanks

The reception person was very professional and very helpful. He also took the time to explain the pros and cons. I was very satisfied with the customer service, the pricing and the wait time was very realistic.

I felt that I had to wait a little too long for my service. I had tires rotated and balanced and I was there at 9:00 am and I was there an hour and 45 minutes. I've never been there that long.

Wonderful people good experience

We were far from home & needed a replacement camper tire. The staff was courteous & helpful by phone as well as in person. They assisted us quickly so we could be on our way and we were very grateful!

Staff were all very friendly and willing to help and were determined to make sure my vehicle was fixed properly before I left.

No comments at this time

They where very friendly a d helpful. They got me in and out without a long wait.

The customer service was very good, friendly and helpful. My car drove well after the job was complete. The only issue I have is with the technician who drove the car. The interior door handle, door panel and steering wheel were very dirty when the job was complete.

Love all the employees, they are always so helpful and courteous!