Big O Tires

I like the service

Sold me the tires at a reasonable price and was a good value.

I'm still waiting on a call back with an estimate for wheel bearings and ball joints

Service was excellent. I left my sunglasses on the counter and Ryan secured them until I could pick them up the next day. Very honest. Can’t say that about other places.

It took almost 2 hours for an oil change and tire rotation/balance. The lane next to my car was on their 3rd car before mine was done! When I got home, I noticed I had dirt and grease on my jacket and scarf that were inside the car in the passenger seat. I was shocked...and upset about it! And, I don't think enough air was put in my tires...it seems as though I'm riding on the sides. Other than that, the place is comfortable and the staff is nice.

Found the store due to a blown tire in interstate. Staff was super friendly helped me out in a pinch. Had been to 2 other stores who turned me away. Even though the staff was super busy they helped me and got us back on the road.

Made an appointment for 11am my car didn't get taken in to work on til 45 mins past appointment.

Fast, Friendly and efficient service.

If you notice that I put 4 instead of 5 stars and a 7 instead of a 10. I am a production manager and have been for many years. Everybody is capable of getting better. I do not even rate myself perfect for anything. Good Job Team.

The manager Brian always make sure that everything is always taken care of correctly. I did have an issue that the young lady that checked me did not resolve or would even consult with anyone. One quick conversation with Brian & problem solved. We have been coming to this Big O for about 13 plus years & all of our many tire purchases have been through Big O to include oil changes & some other services as well. Brian is definitely great for the business he certainly knows a thing about customer service. He made sure everything was done correctly as well as quickly.

It was better. I got to speak with Brian about my last survey. All good. I do think you cannot go by the time book sometimes. Taking care of you customers is 98% of a job like this. Sometimes you just listen to the customer and it will go a ton further.

They all were very polite took time to answer all my questions. O had took a set of tires to have them to put them on my vehicle and once the manager saw that they wouldn't work on my vehicle he came and told me that he couldn't put them on because the size was to small for my vehicle. So l asked if they had a use matching set that they could put on so he went out himself to look and took me out to look at them and l said that they were ok go ahead and put them on. He didn't just put the others on and let me go with something that wouldn't work. I had asked at another place they were going to put them on. I guess for the money and didn't care about the safety of me driving on them.l would recommend Big O Tires to everyone that l know that's going to get tires.

As I wrote in my E-mail, the manner and promptness with which my issue was addressed, in spite of the fact it had occurred when the tires were installed two years ago, indicates a responsible and professional business.

Friendly people great price. As of the wait I know things take time to get in. Thank you for all you do.

The price of your batteries is not competitive.

The staff treated you like more then just a customer. They were very professional and took time to answer any question you had even when it was busy.

always fair priced and friendly

The guys I talked to was very friendly and patience with me with what I needed/wanted. Very good customer service.

Great service, great product. They don't accept appointments, so you have to wait. That has good and bad points. the good is that you'll get it done today, the bad is that you'll have a wait. But the wait usually isn't bad. It was busy when I went in and my entire wait was a little over an hour. Bring a book.

Excellent customer service and great techs