Big O Tires

Very dishonest experience!!!!

Service was excellent and will return in the future.

Problem wasn't fixed. Charged for an alignment, and it clearly wasn't aligned. Had to get get it aligned later again same day somewhere else.

Best service we've had. Great customer service!!! Very caring and professional!! We will continue to go through them. And we will highly recommend them to other's!! And they have great prices!!! Completely satisfied!!!

I was offered a 90 day payment plan they did my tires and alignment first. When they did the 90 day plan I was not approved. They said the had been having trouble with the company. I had to pay cash it was good thing I had money to cover it. They should have done the credit first.

Checked air on truck tires

Overpriced quote for service needed..they said $850.00..I went and had it done somewhere else for $150.00

Great price on tires, great service

It says I got an alignment I don't feel as if i did and i paid $100 for it!

Service was prompt. Friendly employees. Will be doing other services soon.

Extremely upset with the simple work that was performed on my wife's car. A 2012 Kia Rio! We had a oil change on 02/12/20 . A few days later I check the oil and it was a quart or better low. I checked it because my wife said she notices a strong oil smell when driving. I also notice oil in our drive way, in which is brand new!!!! Then a few days later I notice oil where my car was parked in a Wal-Mart parking lot. I checked and again the oil was a quart low and as we drove it the oil smell was terrible. When we got it home, I climb under the car and the Oil engine drain plug/bolt look shiny and appeared to have been replace, and leaking. I'm 66 and I could not get down there and check further in reference to leaks. However as I said the plug looked new and that a sign of possibly being striped during the process and replaced. I checked the oil and again it was low and my wife took it back. She took it in and they told her that they clean up the mess in reference to all the oil that appeared to have spray around the motor that was causing the smell and had to actually replace the drain plug with a bigger one. This is Ridiculous. Also NO documentation was given to her stating the issue that they caused. I have a brand new drive way full of oil spots/pool etc. , Needless to say, I'm piss. about your company not taking responsibility. I feel strongly that when my wife left after the original oil change that the mechanic knew it was not right and that a problem would occur and that is in my opinion is neglect in reference to safety. Thanks for ruining my driveway and having my wife drive away with a possible safety hazard. I will be writing corporate concerning this simple job that should have been done right the first time.

Well I just happened to break down right in front of Big O, they was very helpful

Truck. Not lined up core t and half to take it back to do all over again. Wheels are not streight one wheel is leaning out ward

Easy to get appointments, friendly staff. Enjoy the text when car was ready. Easy in and out

Took 4 hrs to get FREE rotation.

Love the atmosphere and the employees in general. It is always a pleasure going there. They know what they are talking about and give great service. Never disappointed

Oil change, rotate and wipers, was told it would take an hour. It took 3,

I expected to pay for sevices. I didnt think it was going to cost almost 250 dollars

Considering my car is broke down in the front yard and I am afraid to drive it they suck I took it in to get a thermostat and now either my engines blown up or it's severely overheating I don't know because my temperature gauge doesn't work however my check engine light continuously stays on so the mechanics evidently have the knowledge of a pine nut

I have been doing business there for years. They are very friendly and know what they are doing.