By Gary T. Hayes, Sr. | 9/6/2019
MR. POWERS, I TOLD YOU I'D CORRECT MY REVIEW ONCE THE RIM WAS REPLACED, HERE I AM DOING SO. YOU DID WHAT YOU SAID YOU'D DO AND THE RIM IS/WAS REPLACED. BUT THE ONLY PROBLEM I SEE HERE AND EVERY WHERE I'VE SEARCHED, MY OTHER REVIEW HAS BEEN DELETED OR TAKEN OFF THE WEB SITE. WHY WAS THAT? I CAN REWRITE IT AGAIN SO OTHERS KNOW WHAT HAPPEN OR YOU CAN PUT IT BACK ON THE WEB SITE FOR ME. I AM THINKING THE REVIEWS THAT SHOW ARE ONLY LIGHT TO WHAT REALLY PEOPLE WRITE REVIEWS ABOUT CONCERNING YOUR' BIG-O STORE(S). MR. POWERS, YOU SEEM TO BE A GOOD GUY, LET THE PUBLIC KNOW HOW THE EMPLOYEES WORK OR AT LEAST TRY TO WORK ON CARS, TRUCKS,ETC. AT YOUR' BIG-O STORES.YOU KNOW YOURSELF THE JOB DONE ON MY TRUCK WAS VERY DANGEROUS TO BE HALF DONE. BIG-O LET ME DRIVE AWAY IN A VERY DANGEROUS TRUCK BECAUSE THE SO CALLED MACHANIC DIDN'T DO HIS JOB CORRECTLY/PROFESIONALLY FOR YOU, A FIVE STAR RATING, YOUR' EMPLOYEES, 1/2 STAR FOR SHOWING UP AT BIG-O. MR. POWERS, I WILL PASS ON HAVING ANY OF MY AUTOS WORKED ON BY ANY OF THE STORES YOU OWN. AS FOR YOU, YOU DID RIGHT, OTHERWISE, WE'D WENT TO COURT AND I WOULD HAVE SUED FOR THE ER DOCTOR/HOSPITAL, ALL THE REPAIRS I PAID THAT DAY CASH FOR AND ANY OTHER MONEYS THE COURT SEEN FIT TO AWARD ME, MY SON AND MY FRIEND FOR PUTTING OUR LIVES IN DANGER BY THE CRAPY REPAIR. BY THE WAY, LARGE PRINT IS SO I CAN SEE IT, NOTHIMNG PERSONAL. THANK YOU, HAVE A SAFE/FREE DAY, YOU AND YOUR' FAMILY. 100% SERVICE CONNECTED DISABLED VIETNEM VETERAN.... 3/22/2017
By TAP | 12/5/2020
4 mo. Later I'm back at Big O for rotation and a balance problem. Again the guys at Big O are on top of it. No charge to get the balance so I went ahead and had them do an alignment. Right up front there was a problem. The guys showed me what was wrong and said I would have get this fixed first.Most shops would have done the alignment and not even told you there's a problem. Thanks guy's
By Sabrina | 9/6/2019
Had brakes and rotors replaced and problem now feels worse than before the work was done.
By Brod | 12/4/2020
Exceptional customer service! They go all out to make sure the customer’s expectations are exceeded. I would highly recommend this location.
By Pearl | 12/1/2020
I been buying tires from big o as long as I can remember they do and awesome job
By Desta C. | 12/1/2020
I came in, told them what I needed, they estimated the time to be about a 1 hr. wait. 30 minutes later I was finished and out the door. Very professional.
By The Elizabethtown Paranormal Society | 11/30/2020
The guy was able to look at my hummer and get the tire fixed it was quick and he told me everything up front. They got me in and out quick I was very happy.
By Kelly D. | 11/28/2020
Online ordering and scheduling was very easy. They called to verify the time and the price. Extremely nice and punctual when I arrived at my scheduled time.
By BS | 11/27/2020
The tech that helped us over the phone and gave us a price prior to service was super friendly and knowledgeable. The service was affordable and completed in record time.
By lrs102 | 11/24/2020
Ryan was great. Everything was quoted correctly. Service was fast and extremely courteous.
By Willie Thomas | 11/23/2020
Great staff, great experience, great service, no problems, tires arrived sooner than expected, communication was fantastic. Shawn Hardin was great from start to finish.
By Kim M. | 11/21/2020
There were some issues with the online scheduling no showing at the local store. The goodyear tires were not in stock in store on Saturday. Those had to be ordered and arrived the following Monday. Bryan S. was very knowledgeable, friendly and helpful. He took time to calibrate the tire pressure on the computer in my car to make the low tire pressure light go off. Thank you Bryan for taking the time to do that. He deserves a raise for going the extra mile.