
By Kiley | 12/2/2019
They were very polite, and thorough on looking at my car.

By Oldham_Kentucky | 10/7/2023
Friendly. Good service. No upsale nonsense. I knew what I wanted and that's what I got. Fair price, efficient, no hassle.

By Stephen | 11/28/2019
I own a truck that was purchased new in 2017. After purchasing I experienced a vibration in the steering wheel. Upon returning to the dealership where I purchased, I was told "it's a truck, it's going to drive like a truck" I then decided to take it to the LaGrange Big O store. After paying $50 to rebalance the tires I am pleased to say it fixed the vibration. Fast forward to today, I was due a rebalance again. Naturally I went back to Big O again. I returned to get my truck and was given the keys and told thank you for coming to Big O. I ask how much I owed an was told "no charge!!! Thank you again for coming to Big O." I have done business with this store for many years and I will continue for many more years!! This is the way customers should be treated. YOU GUYS ROCK!!!! Thank you

By David H | 10/5/2023
Very accommodating and informative

By Jacquelyn Ralston | 11/21/2019
The folks at my Big O are always friendly and knowledgeable. They let me know when something needs to be done but don't pressure.

By Autumn K. | 9/30/2023
I've been a regular customer of the Lagrange Big O for years due to the friendly service, the explanations to me what I need to do, what I can put off, etc. I feel I've grown a trusted relationship with this particular store and I recommend it to others on a regular basis. I was late for my appointment, called, and they simply told me to come on, and they'd do the other car scheduled first. Great service.

By anonymous | 11/20/2019
Fast and efficient service!

By ConnieK | 9/28/2023
Phone call to set up appt was very easy, the person I talked to was very courteous and knowledgeable. Work was completed on time.

By Ben | 11/18/2019
ROBERT IS VERY KNOWLEDGEABLE! I GO THERE BECAUSE IT'S VERY CONVENIENT. NO COMPLAINTS!!

By Victoria c | 9/27/2023
I've had great service every visit I've had. You work me in quickly whenever my tire light comes on. I never feel pressured to upgrade.

By Mike | 11/18/2019
Good customer service

By JWP | 9/26/2023
always a excellent experience

By Jim | 11/18/2019
always excellent service. Thanks

By Shannon B | 9/25/2023
I discovered a large screw in my tire leaving work. I drove to Big O, arriving an hour before closing time and they kindly squeezed me in and patched my tire on the same day.

By Jonathan | 11/13/2019
Very fast turnaround. Thank you

By Jean | 9/19/2023
Friendliness and work

By Wes Powell | 11/12/2019
Fantastic customer service given on a busy Saturday morning. Overall great job by all! Customer for life!!

By Connie S | 9/9/2023
Good tires the guys are great

By Bryan | 11/6/2019
Guys did a great job as always!

By David B | 9/6/2023
Called in the last minute to get a set of wheels put on my truck . And was put in fast . I think I hit it at the moment when they had a opening !!