By anonymous | 2/24/2020
TBH it was a very enjoyable experience because I have been going there so long I am friends with everyone. Raymond & William take excellent care of my vehicle while I enjoy a nice cup of coffee and do a little socializing with other customers and employees. No stress, no fuss, no muss and fast friendly professional and efficient service. I really wish I could give 100 stars!
By Charlie W | 5/18/2021
As always, Raymond took great care of me and had me back on the road very quickly and my truck ran smoothly over the highway. I had an oil change and rotated my tires and had them balanced. Big O Tires and Raymond Collins is probably the best single service and customer care vendor that I deal with in general. Rarely do I experience any store or service any better than this establishment. ALL employees are vigilant and concerned about the final product. I highly recommend using them for all your automotive service needs that they offer.
By John | 2/23/2020
As usual, the staff was very friendly and knowledgeable. Service was thorough but also quick and efficient. It why I am a regular and always recommend this store to others.
By Rodney F. | 5/17/2021
Always get great service at the Shelbyville location.
By Bill | 2/20/2020
Very professional and trustworthy
By Roy W | 5/15/2021
The friendliness of Raymond and knowing me by name when coming in the store. Also, the inspection that was completed and advise of any additional repairs or service my vehicle.
By Elijah | 2/19/2020
Great service, my car was ready before I knew it. Easiest car care I've ever had
By Mike A. | 5/13/2021
Always fast and friendly.
By Stephanie | 2/17/2020
A+ service I never go anywhere else.
By John H | 5/10/2021
Fast friendly small town service
By Scott | 2/16/2020
Quality people...quality service.
By David G. | 5/10/2021
Came in late in the day without an appointment, prepared to leave the car so they could work on it the next day, but they jumped right on it and replaced the battery and performed an oil change before they closed.
By Tabatha | 2/10/2020
As always Raymond and his employees are amazing. Took great care of us and my car.
By Brian H | 5/5/2021
Just overall Satisfied With the Service and Customer Care!
By Marcus | 2/10/2020
Best customer service in Shelbyville, Ky, when it comes to oil changes and tire rotations. They are extremely busy all the time, but will go out of their way to fit your car in without an appointment
By Morgan32 | 5/4/2021
Very trustworthy. I hope I never have to go anywhere else!
By Bob Allen | 2/10/2020
Great work and friendly as always!
By Victoria S. | 5/1/2021
We love this Big O. Everyone is so kind, the prices are fair and we are able to get an appointment in a timely manner. Trustworthy and dependable.
By Mary | 2/6/2020
Raymond knows I have a card already and that I'm waiting to put ball joints in before an alignment.. Not to worry, They take great care of me and I'm glad to have them . Professionally ran store, Thanks!!
By Atoyota4x4 | 4/30/2021
Management and employees at the desk are top notch!