By Kenny | 9/6/2019
Satisfied, Great bunch of guys.
By Darlene Johnson | 9/6/2019
I have not seen a shop like this in a while... Customer service was astonishing and the professionalism and honesty was a breath of fresh air!! Thanks for EVERYTHING!!!
By Brett | 9/6/2019
Always get great service and value at the Georgetown store.
By Renee | 9/6/2019
I love my BigO! They know me by name (probably because I bring in mine and all my kids cars (6!)) Service is always prompt and explanations offered as to what was done.
By Kevin Wenger | 9/6/2019
While we were on vacation in Kentucky, I stopped at Big O in Georgetown to have my tires balanced. I told them I was concerned about uneven tread wear and vibration. This was about 6:30 PM just before closing time. They offered get my vehicle in the shop first thing in the morning, which they did. They had my car in the shop for about an hour while they check out my shocks, wheel alignment, and balanced all four wheels. They said I likely needed new shocks and possibly some work to better align the rear wheels. I was from Wisconsin and didn't have a lot of time to get repairs done. They said the car could be safely driven as it was and suggested it would be better to have a local shop in Wisconsin do the necessary repairs. Sam and his mechanic were super nice guys. Very professional. They took time to communicate with me while they were working on my car. After we decided to wait till we got home to fix the car, they handed me my keys and wished me a safe journey home. All this at no charge! Their restroom was very clean. They offered me free coffee while I waited. Highly recommend the people at Big O in Georgetown.
By Jason Conley | 9/6/2019
Simply put the best experience I have ever had when it comes to vehicle service. I always have hated trying to have service done on vehicles because of the hassle and wait. However, here you are treated with respect and service is done in a timely manner. They do not try to get customers to do unwanted or a service that is not needed. There honesty is what keeps me coming back. Big O Tire in Georgetown KY is the best!!!
By Jeremy | 9/6/2019
Very helpful! Dropped my car off and they call and text when it was ready. Such a good job, I'm dropping my wife's car off next week for an oil change.
By Peggi | 9/6/2019
Great experience, thorough work in a very clean shop.
By Laura | 9/6/2019
They fixed my tire for free! I will definitely come back!
By Timothy Lynem | 9/6/2019
I had a flat tire, they replaced it and I was ready to go. Thank you
By Jason | 9/6/2019
Awesome business that treats you like family. I will continue doing business here and would recommend them to anyone for their go to for vehicle repairs.
By Josh | 9/6/2019
Fast service, clean shop and beat every other tire shop prices.
By Blanche | 9/6/2019
Although I had to wait a while to get air in my tires, I was very impressed by the employees and the facility. The fact there was never a moment the parking lot or waiting area was free of customers tells me this is top notch business. Extremely customer friendly!
By Brett | 9/6/2019
These folks bend over backwards to earn your business. Excellent place to take your vehicle. That won't sell you anything you don't need.
By Mike | 9/6/2019
As always the service was fst& friendly.
By Donald | 9/6/2019
Great job with the tie-rod replacement and especially working with me to see if we could break the rust loose before resorting to a replacement. TOP Notch Service!!
By Dawn | 9/6/2019
My experience on my previous visit was a very pleasant one. The employees were friendly and did their job very well. I plan on taking my vehicles there for future services too. It is a great place for car repairs.
By Sonia | 9/6/2019
I had a great experience at the Georgetown location and I would recommend it to everyone.
By Danny | 9/6/2019
I have two young daughters. I call ahead of time and talk to the technician. Feel very comfortable sending my daughter to have her vehicle serviced without me.
By Eugene | 9/6/2019
I have had several oil changes from the Georgetown Big O Tires and had tires purchased and mounted. I am happy with the service and courtesy of the employees. I will continue to trade there.