By Jason Conley | 9/6/2019
By far the best service center that I have ever been to. The customer service is awesome and the service department performs outstanding workmanship in repairing your vehicle. I would recommend them over the dealerships any day.
By April | 9/6/2019
Sam & his crew are Awesome!
By Douglas | 9/6/2019
Brake pad replacement. Quote from 2 week prior remained the same and reasonable pricing. No appointment scheduled and came during a busy time, but the replacement took less than 2.5 hours. Customer service again top notch.
By Daniel | 9/6/2019
Very professional, will definitely recommend to everyone!
By Christel | 9/6/2019
Gary helped me over the phone (returning my call as promised) before I arrived to let me know product was in stock. Upon arriving he was very friendly, helpful and I enjoyed our mutual joking. I was in and out as quick as possible.
By Paula | 9/6/2019
Donnie was very helpful
By Sue | 9/6/2019
very satisfied with the service I recieved
By Margaret | 9/6/2019
Trustworthy
By Timothy FOLCK | 9/6/2019
Rotate and Balance Tires/wheels on 2016 MINI COOPER S CLUBMAN recently purchased in PA. 'SAM BENNER' @ Georgetown, KY shop was very kind and professional and performed the service No charge. As a result, I will definitely be purchasing New Tires and possibly custom rims from this shop on the MINI plus tirese for PORSCHE PANAMERA. As I am a successful multi-business owner.. www.folckinsurfance.com .. greatly appreciate this as a smart business move gaining my loyalty and referrals! Timothy & Denise Folck 3118 Long Lick Pike Georgetown, KY 40324 Cell: 937.605.0725
By Betty | 9/6/2019
They informed of the problems on my truck. N handle the situation the best they could. They were awesome.. Thanks guys.
By Tim | 9/6/2019
These guys do a great job and all in a timely fashion. I've been getting my oil changed there for about a year now and have no complaints. For the price, you can't beat the service.
By Lori | 9/6/2019
Very pleased every time I need to take one of our vehicles in. Great customer service!
By Alexandria Rice | 9/6/2019
My name is Alex and they fixed my Nissan in no time and Alec is hot and I would like his number.
By Roy Miller | 9/6/2019
Pleasant courteous service
By Joe | 9/6/2019
I had 4 tires put on that I brought in to have them put on. No complaints took care of me right away. A little high on price but did very well of getting me in and out.
By Ann Throckmorton | 9/6/2019
They were great! They helped with a problem that I thought had been resolved with a previous visit to another repair shop. They even gave me a better price than the other shop. Service personnel was amazing and helpful. I will be recommending it to everyone! Thank you Big O Tires!
By Nik | 9/6/2019
Donnie was very friendly and made an unexpected expense easier to swallow
By Morgan | 9/6/2019
Everyone was friendly and very welcoming. Gave clear details on what was wrong with the vechical and gave clear instructions on how they were going to fix it.
By Kelley Michaels | 9/6/2019
This was my first visit to Big O Tires. I had a good experience with this store. I noticed everyone that walked in they were willing to accommodate. I have visited other businesses that require the customer to have an appointment. That can be difficult when people can't come during the week, like myself. The financing options also make Big O appealing. I will return to this store for service.
By Joe | 9/6/2019
AJ dropped the car off so I can not answer everything in the survey.