Big O Tires

Still having small oil drip showing up on floor of my garage. Waiting a while to see if it stops. Drivers inside door panel and handle was dirty after the work was completed.

The team was very friendly and helpful working with me to get tires. The service was very prompt and I did not have to wait long.

Great experience

Once again Aaron Noe and his crew were outstanding, that's why I always take my business to Big O Tires. They haven't failed me yet.

The people there are very nice. I went in for a oil change, plug a tire, and to reset TPM. My tires were worse than I thought. They were dry rotted and cracking bad, so I bought 4 new tires and had the oil change done. Couldn't reset the TPM, battery in it was dead, and ended up having another TPM, go bad. Have to wait to get those fixed. While there, my sugar started to drop. There was no vending machines there, and one of the manager's ran to Speedway, and got me a candy bar and a coke. They wouldn't take my money for it, and bought the items for me!!!!! I was so thankful for them to do that for me!!! God bless them!!!! They really should have a vending machine there with candy and such in it, and a soda machine, and have them filled at all times.

Even though I had a lot of. things that were. needing to be done. to my truck for it to run good everything. was. taken care of to my sastifaction. It now. runs almost. like a new truck.

On this visit I don't believe they rotated me tires! I feel 99% sure they did not and the tires REALLY needed to be rotated. I am very sad about it.

Workers are always friendly and helpful but they always seem to be understaffed and backlogged. An oil change has taken almost 2 hours on a couple occassions, a vehicle repair which suppose to be done on 1 day wasn't done until the following day. Again, great support and great service but always backlogged.

Tire rotation along with an oil change at your price is simply unbeatable.

I am very happy with the service at the Georgetown store. However, I always use their drop off system because of the wait times.

I needed a receipt for the tires that I bought, one of the guys who waited on me was training and didn't know how to print it out for me. The other man had went on lunch break when I was ready to leave. I'll stop by the store and get one soon. I'm not upset or complaining, I know how difficult it can be to learn a new job especially when technology is involved.

Quick and helpful

Just moved to the neighborhood and first time customer, very happy with the professional staff and the work performed. I will be a repeat customer for sure.

Have taken both cars to Big O in the last 3 weeks for oil changes/tire rotations. Service both times was excellent, wait time was minimal, and the price was right!

The staff members have been attentive and often gone out of their way to help, which has kept me coming back.

Sam and Alex were courteous and helpful

Had a tune up on a Cadallic CTS with a tight timeframe to complete. Got it done in time but thought it was pretty "pricey"�. Cost $607.00

The people there are very nice. I went in for a oil change, plug a tire, and to reset TPM. My tires were worse than I thought. They were dry rotted and cracking bad, so I bought 4 new tires and had the oil change done. Couldn't reset the TPM, battery in it was dead, and ended up having another TPM, go bad. Have to wait to get those fixed. While there, my sugar started to drop. There was no vending machines there, and one of the manager's ran to Speedway, and got me a candy bar and a coke. They wouldn't take my money for it, and bought the items for me!!!!! I was so thankful for them to do that for me!!! God bless them!!!! They really should have a vending machine there with candy and such in it, and a soda machine, and have them filled at all times.

Great service

The people there are very nice. The only drawbacks are, tires were not in the store, had to go to Lexington to get the tires, so that was much more added time, I had to wait. I was there approx 3 hrs. Also, I'm a diabetic, and while there, my sugar dropped. One of the managers ran to Speedway, and got me a candy bar and a Coke, and they wouldn't take my money for it, they purchased the items for me. I was very thankful to them for that, and God bless them. There was no vending machine there, that had candy in it, and no soda machine, that had sodas. If there had been, I could of just got it from the machines. In my opinion, there should be a candy machine there and a soda machine, and they should be fully stocked. Also, when customers come into that place of business, parts, tires, etc should be available for the mechanics on sight, instead of having to order from SS Tire, Auto Zone, etc. Never been to a place that didn't have items located there at store.