Midas

247 ratings
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Location

6320 Grand Avenue,
Gurnee, IL 60031

Tom W.

By Tom W. | 4/13/2013

"Over the years, I've trusted more than just brakes and shocks to Midas and have been very happy with the service and price. Recently I noticed I didn't recognize anyone at the counter and this was because they are now under new management. I trusted the "

Mary B

By Mary B | 3/29/2022

Josh and the staff were super friendly very open to explaining the details and very patient the pricing was less than what I was quoted at a different midas so the pricing was much more reasonable and fair to me. Im Thankful I called Josh for a quote and came in I will definitely be back!!

Russell O.

By Russell O. | 7/19/2019

AC not working and engine light on. Took door panel off and now passenger side door does not open. Josh was very accommodating. I will bring car back to have them look passenger side door. Could not fix AC. Fiat 2014

Midas Customer

By Midas Customer | 3/26/2022

Called in to see availability. Employee was nice and helpful. Brought car in early and was serviced earlier than expected. Oil change cost was not low but fair enough to do instead of dealer.

anonymous

By anonymous | 4/28/2019

Scheduling was easy, and the repair was completed without any delay.

David N

By David N | 3/22/2022

Friendly, prompt attention, great dependable work

Stacey S.

By Stacey S. | 10/22/2018

"Appt was for 7:30 am, but the office didnt open until 8. Very frustrating. "

Haley H.

By Haley H. | 3/9/2022

They were very quick with my oil change! Also it was so cheap that I thought he charged me for the wrong service so great pricing! Very friendly and welcoming staff.

anonymous

By anonymous | 10/9/2018

Not all expected were performed.

Dave s.

By Dave s. | 2/25/2022

Friendly service, explaining was good

anonymous

By anonymous | 4/19/2018

Poor customer service. Wont go back, honestly felt I couldnt trust them

Jim D.

By Jim D. | 2/21/2022

the repair was done while I waited

anonymous

By anonymous | 10/10/2017

Wasnt told that the work done wouldnt be factory correct

Chris W.

By Chris W. | 2/19/2022

Josh has always been friendly and helpful when I come to this location. I talked to a gentleman to make the appointment his name was either Dan or Andrew he made my last minute appointment request very easy. Always happy to give my business to this location!

anonymous

By anonymous | 7/17/2015

Fast friendly service, nice work on the rear brakes as that is what I went in for, but they took front tires off as well for whatever reason and now my front suspension is making noise that it was not making before I went in. Could be coincedential, but ??

Lisah

By Lisah | 2/18/2022

I spoke with Dan when scheduling and he made it convenient for me. I was acknowledged and greeted when I arrived for the appointment. I’ve been using Midas in Gurnee and wouldn’t go anywhere else with my car.

Patrick H.

By Patrick H. | 3/4/2018

"Went into the shop to get my inspection done on frame, and was over charged $42.50 just to look at my van, no one else has ever charged me just to look at my car. Also rep at desk was not a pleasant experience. "

Anthony L.

By Anthony L. | 12/19/2021

"Much cheaper than dealership, fast service and was even able to reset the computer. "

zaldy a.

By zaldy a. | 2/3/2014

zaldya

Christopher V.

By Christopher V. | 12/2/2021

I can't begin to tell you the horror stories that me and my family have been through with these DISHONEST MECHANIC'S..???? BUT finally from the first day me and my wife left there shop we had nothing but ?? on our faces all the way home. Can't express eno