By W G. | 10/29/2021
"The full synthetic oil change was $51 in the advertise of your shop, but it actually charged me $58.27 ( I also handed 10% discount coupon).Second, oil change includes wheel tire rotation but no rotation did for my car."
By Ben S. | 8/15/2021
"Dean, was outstanding from being to completion of the job very professional. Informed me on what was needed and gave me recommendations ?? I will continue to do business with gurnee midas. And highly recommend ."
By Jeff B. | 9/21/2019
"I had my car serviced at Gurnee Midas only to discover they neglected to lock it and it was ransacked with several personal items stolen including my garage door opener. All the manager said was ""sorry"". Well I'm sorry that I'll never use Gurnee Midas an"
By Teri L. | 7/20/2021
" Whenever I go to the Midas in gurnee no matter what my mood, they always make me feel good inside. Josh and all the employees here really are courteous and make sure they take care of their customers. They explain everything and work hard . Thank y"
By Rosario T. | 6/6/2019
I am disappointed of knowing that you are the only midas place that does not give a free wheel rotations . I got one from you &just a courtesy for that visit . Because according to you I did not buy my tires from YOUR midas place. I also think that you br
By Lyn B. | 6/14/2021
ALWAYS have excellent service .n personal are very helpful
By James T. | 3/27/2019
Made and appointment for 11:45 but my car didn?t get pulled into the shop until 12:45. Another customer showed up after me and I overheard she had a 12:00 appointment but her car got pulled in before mine. They broke my tire pressure gauge when taking off
By Mirela V. | 1/3/2021
"Midas workers its very knowledgeable ,caring about them customers and I will be coming back again for oil change..Thanks"
By Nischal S. | 11/24/2018
my car came back after repairs from midas at 3 pm next morning it did not turn on (thansgiving day). had to pay 4 times to get rental car. they fixed nothing. is their a customer grivieance forum i can take this to? or sue them
By Hugh O. | 11/6/2020
Have been going here for over a year and they do good work for reasonable price.
By Richard P. | 10/13/2018
i came in for a replacement of a muffler. and left with a broken system. yes you replaced my muffler but both my exhaust manifolds and y pipe had to be replaced cause of the work that you did. my lawyer is looking into a suit against your company for the b
By anonymous | 10/9/2020
Excellent customer service. My car runs well over 210,000 miles under their high-quality maintenance and repair with reasonable service charges.
By Giuliana S. | 10/1/2018
Came into your shop with a noise problem was told it was the brakes and rotors brakes and rotors were still a month old noise went away for about one day noise came back call the shop back up and that was told that it was the bearings they wanted me to bri
By Ozzy R. | 10/2/2020
Brought my 2013 fusion in for a break job. The gurnee team did a great job installing them. Very happy with how fast I was able to set up an appointment and how little of a wait there was to be helped. Will definitely be bringing my car back for service.
By Peter A. | 7/19/2018
"We received one quote after an inspection , and before we knew it that price had jumped to almost 800.00 this was just for brakes. I later took car to another shop and was told never to use Midas because this is not the first time this had happened. Very "
By Kendyl K. | 8/29/2020
"The team at Gurnee Midas is polite, efficient and knowledgeable. They serviced my car quickly and all of the staff was very friendly. Great place to go!!"
By Hariom P. | 5/3/2018
They charged $20 for extra for changing mumber plates. I will never come back again.
By Kimberly M. | 8/22/2020
"After returning to our car from a visit to Hurricane Harbor, I realized there was something very wrong with my brakes. I was an hour away from home and know little about cars, plus I had my two kids with me. I happened to pass the Midas store in my searc"
By Berto M. | 4/5/2018
"I was charged for air filter, but it was never installed. Had I not checked it a day later I would never known this. When I called them they said it was a simple error. If I wanted a refund, I would have to wait for headquarters to send me a refund check "
By anonymous | 7/25/2020
I was in and out. The only thing that I was upset about was they charged me a service fee just to change my oil.

