Midas

247 ratings
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Location

6320 Grand Avenue,
Gurnee, IL 60031

John J.

By John J. | 12/6/2017

I've had 4 Chevy Suburbans in my lifetime and I have done most of the work on them because I learned how in the Marine Corps. Now I'm 60 and I figured I'd let someone else replace my tailpipe. The on-duty manager looked right in my face and told me the w

anonymous

By anonymous | 6/30/2020

The guys there are very helpful and answered all my questions

Carlos P.

By Carlos P. | 11/29/2017

"As far as service goes. Made my app. Was on time. What was supposed to be a 30min inspection..hour and a half. Strike 1. 3rd time in for worn rotors...in 3years :) strike 2. Figured, since I've spent alot of $ over the years at this location, they would do"

anonymous

By anonymous | 6/5/2020

Staff and Management "Two Thumbs Up!" Awesome Service.

N H.

By N H. | 11/2/2017

They quoted me $1300 for Brakes. Their sales tactic was to try and guilt to me into the purchase. They were rude and acted like I was stupid for wanting to bring it somewhere else for a second opinion. I got it done somewhere else for $462. I wouldn

anonymous

By anonymous | 5/23/2020

Josh was extremely helpful.

Kathy A.

By Kathy A. | 6/11/2017

"Midas customer service, Gurnee has changed since management changed hands, some years ago. I needed 1 tire change, asked about wait time instead of getting a number, as customer before me I got a scenario about staffing on Sundays, ""it's going to be a long"

Sam M.

By Sam M. | 3/14/2020

excellent work

JOHN A.

By JOHN A. | 9/30/2016

My wife took the car in because it was making a squeaking noise while she was driving it with the AC/on. Upon making an inspection the technician told her that both her belts are CRACKED THE 1- A/C ALT BELT AND THE REMOVAL AND REPLACEMENT OF THE A/C COMPR

Kolleen R.

By Kolleen R. | 2/14/2020

The customer service was exceptional Dan explained everything that needed to be repaired called my car Warrenty carrier ordered the parts and scheduled a loaner car for me. My car was ready for pick up when I got there the next day. The cost was reasonable

Mike H.

By Mike H. | 8/3/2016

"I made an appointment to have my emission tested at this place after having my truck serviced for a check engine light done. During the test the check engine light came back on and I failed. When the FEMALE manage told me this I said ""****."" She began to r"

anonymous

By anonymous | 2/5/2020

Great service, prompt timing

Tina I.

By Tina I. | 7/17/2016

"I went in to have an oil change which included free inspection and free tire rotation. I was told I had an oil leak and the level was low, I know the oil level was fine and I had no leaks due to my husband checking the oil and levels, so did Libertyville T"

anonymous

By anonymous | 12/27/2019

Easy to schedule appt. fair pricing on work that was completed.

Kevin E.

By Kevin E. | 4/13/2013

"I called on 03/03/13 at 11:00 A.M. to get an estimate for 1 tire change. I was put on hold for 10 mins and then hung up on. I called again and spoke to the same person, by the name of Jason. He said ?Yeah the guy who can give you that is not here and I?m f"

anonymous

By anonymous | 11/17/2019

Good service. Originally the person that booked my online appointment didnt have me on the schedule. They made it write and called when done.

Ira S.

By Ira S. | 10/20/2019

1

anonymous

By anonymous | 10/1/2019

Gurnee Mills, Illinois Midas is best auto shop. A team of professionals and awesome quality workmanship