By Sadiq | 9/30/2019
The best costumer service ever ,, fast and very well knowledgeable,, thank you very much ,, you made my day ,, I already told my friend about your service,, thanks again
By Mmm | 5/31/2022
The battery replacement went very smoothly. I’ll keep you all in mind next time I need routine maintenance on my vehicles.
By Jake Beck | 9/26/2019
Terrance was super awesome! Nice job! This was the first time at your west st paul location and I wasn't disappointed!
By Jimbo | 5/28/2022
Joe is the best
By Stephanie | 9/25/2019
The service was awesome! I will definitely return. Thank you
By Ryan D | 5/27/2022
Easy peasey. Fair prices.
By Lori Frye | 9/9/2019
This is the most positive experience I have had in the service industry in a very long time. My problem was addressed immediately, professionally and graciously. Very impressed from beginning to end with the experience.
By Chad E | 5/17/2022
Huge thanks to David Ault, who walked me through all my options and prices. He was helpful and friendly!
By anonymous | 9/9/2019
Serviced my vehicle quickly and were very friendly
By Cait B | 5/16/2022
I called at 4pm and they were able to squeeze me in at 4:30. I got a very reasonable estimate in order to make my vehicle safe again, and will be back. The sales associate was so helpful.
By Nadin | 9/6/2019
Although your mechanic could not work on the issue of my transmission I appreciate all they did to assist me.
By Clarissa A. | 5/14/2022
Everything was normal and the employees were very nice! The explained the problems with my tires and I was able to understand what needed to be fixed!
By Brian Marche | 9/6/2019
Alex went above and beyond my expectations. He helped me out on several issues that were never brought up when I checked in and he did a high quality job. This was unexpected, but highly appreciated. I give Alex a 5 star review. You will see me again.
By Anonymous | 5/13/2022
Friendly don’t wait long good service
By Michael | 9/6/2019
Thanks for great service and a great job done!
By Leah H | 5/10/2022
I got an oil change and they replaced my flat tire with my schedule. They also put my sore tire back into my trunk neat and tidy
By Sandra | 9/6/2019
Needed two tires to match the two put on in February which was accomplished. Downside is the retrieval of customer request and data-there was no record of my Feb. visit. I proceeded to set up the appt. and necessary information was gathered. When I came back for the appt. two days later, I again had to restate the reason for the visit, the tire choice and customer data. Throughout the sales staff was friendly, and provided good customer service. Suggestion: rethink checkin steps.
By Norm S | 5/5/2022
I was able use Google maps to find the location then use that to find the Big O webisite where I scheduled my appointment online. It was quick and easy to do. I arrived at the scheduled time and was seen first thing. After the service the associate offered to put my winter wheels into my wife’s car. I appreciated the help. I’m very happy with the service I received and will definitely think of them for any car care needs I have in the future.
By Nicholas | 9/6/2019
Everything went awesome! The manager rick was a really nice caring individual. I will be coming back to this shop highly recommend
By Linda | 4/29/2022
David got me in and out quickly. 100% great