Midas

769 ratings
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Location

11463 West Broad Street,
Richmond, VA 23233

Jesse B.

By Jesse B. | 5/4/2019

They work hard and fast and are always courteous.

Rich H.

By Rich H. | 11/22/2023

Diagnosing squeaks can be difficult and labor intensive. However, Midas identified and corrected the squeaks for a very fair price.

Melanie M.

By Melanie M. | 4/22/2019

I came in on Saturday for the first time and I will now be a life long customer. From the two amazing women that greeted me to the gentleman that hand wiped the brake dust off my wheels!!! I felt so comfortable with the service I received as a woman going

Kat

By Kat | 11/22/2023

Knowledgeable. Kind. Prompt

Franklin L.

By Franklin L. | 4/11/2019

Good

Pegasus

By Pegasus | 11/18/2023

I have ever only taken my car to the Subaru dealership. I wish I had started coming to Midas sooner. Literally EVERYTHING was better. Everything was fast, honestly, faster than the expectations they set. Everyone was helpful and understanding. I didn’t feel pressured, I wasn’t made to feel stupid, I was treated like a competent human.

John T.

By John T. | 4/10/2019

Very happy with the professional care for my truck this last visit

HazelBtomato

By HazelBtomato | 11/16/2023

Staff were polite and friendly. All work was clearly explained and discussed prior to doing needed extra work. Estimated time was accurate. Thank you.

Deborah A.

By Deborah A. | 4/2/2019

I was so impressed by the service. Everyone was courteous and knowledgeable and professional and best of all HELPFUL! And the loaner car was an absolute BLESSING...it even had an easy pass! Overall great experience!

Anonymous

By Anonymous | 11/11/2023

The associates communicated very well and the particular services I wanted were readily available. All the scheduling options were clearly explained. The actual services were done in a reasonable time and the mechanic explained what was done.

Peter C.

By Peter C. | 3/28/2019

I had appointment at 7:30 am for oil change and tire rotation. Waited for it to be done within a hour.

JJ

By JJ | 11/11/2023

They explained what needed to be done with my car. They also completed the services on my car pretty quickly.

Debbie C.

By Debbie C. | 3/15/2019

Performed service in the excellent manner I have come to expect.

Richard B

By Richard B | 11/8/2023

i've been a customer for over 20 years and have always had excellent service. Quality of the repairs has been consistently good.

Michael W.

By Michael W. | 3/9/2019

Very friendly and on time.

KO71

By KO71 | 11/1/2023

Always great service and trustworthy advice. Clear recommendations on upcoming needs. Matthew is a fantastic value to the organization.

Christine M.

By Christine M. | 3/7/2019

"absolutely, perfect. They are very accommodating and professional. worked me in the next early morning for a tire repair. I wish every automotive experience was like this! Shop Manager is amazing young man. Thank you Midas of Short Pump."

Bud T

By Bud T | 10/23/2023

Only a state inspection. Not complicated, but things went well

Jeff N.

By Jeff N. | 3/5/2019

Service was great. Loaner car was fantastic. Text with link that outlines and shows the issues is awesome. Cost of repair is high. Nissan dealership down the street priced it out quite a bit lower.

Mary Z

By Mary Z | 10/22/2023

I had my mother who uses a walker with me. We were made to feel welcomed. We were greeted as soon as we walked into the business. The inspection of my car was done in a great timeframe. There was one issue that needed to be taken care of in order to pass inspection. This was fixed quickly. There was one additional item found during the review of my car. That issue was shown to me and discussed solutions.