Midas

769 ratings
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Location

11463 West Broad Street,
Richmond, VA 23233

Babz B.

By Babz B. | 3/5/2019

I can always count on Midas for my car service needs. Quality work with superior customer service!

Bud T

By Bud T | 10/23/2023

Only a state inspection. Not complicated, but things went well

Allison G.

By Allison G. | 3/1/2019

Wonderful as always!

Mary Z

By Mary Z | 10/22/2023

I had my mother who uses a walker with me. We were made to feel welcomed. We were greeted as soon as we walked into the business. The inspection of my car was done in a great timeframe. There was one issue that needed to be taken care of in order to pass inspection. This was fixed quickly. There was one additional item found during the review of my car. That issue was shown to me and discussed solutions.

Debra H.

By Debra H. | 1/31/2019

Came in to get my wiper blades changed they suddenly became very noisy they fit me in and got them changed out...no more noise! Thank you!

JoeM

By JoeM | 10/20/2023

I commented to your staff on how clean your bathroom was. Thanks for having a TV to watch, coffee and comfortable chairs to sit in.

anonymous

By anonymous | 1/29/2019

Midas was great! The customer service was awesome. Service was timely and the technician was honest and upfront about everything. I left knowing my options!

Grace B

By Grace B | 10/13/2023

I encounter a very sluggish battery/start that day with company from out of state depending on the car. We drove immediately to Midas and asked if they could help. They did. Very thankful.

anonymous

By anonymous | 1/26/2019

Time and price was great!

LulaD

By LulaD | 10/5/2023

I just love you guys. Polite, prompt, helpful. I like the community involvement of Mark Smith and appreciate his example. I've been counting on you to take care of my car for a number of years (many) and have never had cause for complaint. Thank you!

Cindy W.

By Cindy W. | 1/25/2019

"Scheduled our son's car for inspection and annual check up. As usual, was able to get in when it was convenient to us, was kept up to date of the service and what was needed/suggested, and the work was done on time! The staff at Midas is so friendly, kno"

Varun

By Varun | 9/27/2023

They fixed my flat tyre. It was not available at the store and I needed my vehicle. So found at some other store, picked it up and fixed my car. All in less than 3 hrs. They went over and beyond of what was needed of them

Paul S.

By Paul S. | 1/19/2019

I called and they fit me in the same day. I was there for 30 min total. In and out. Great experience! Nice staff and professional service.

KellyH

By KellyH | 9/25/2023

As a first time customer I was blown away with how friendly and accommodating the staff was. I stopped in on a Sunday with a short turn around time to fix my problem. They took my keys and gave me a rental and said don’t worry. I had to leave 2 days later to go out of town and they said take the rental. The customer service is top notch.

Peter C.

By Peter C. | 1/13/2019

I took my company truck in for an oil change and tire rotation with an appointment set for 7:30 am. It was done and I was back on the road by 8:30 am. Overall a pleasant experience.

Paul M

By Paul M | 9/25/2023

Friendly, accurate service.

Brianna R.

By Brianna R. | 1/6/2019

I work 2 jobs and have very little extra time they fit me in same day I called and got everything done in time for me to get to my second job

robert w

By robert w | 9/18/2023

brad was the best he helped in many ways and made a bad situation into a great service.he went above and beyond. he is a credit to your company. unlike the midas in commack

Caroline P.

By Caroline P. | 12/27/2018

"Got an inspection, new tires and alignment. Great service, professional and friendly."

TT

By TT | 9/18/2023

Everyone was professional and concerned