Midas

769 ratings
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Location

11463 West Broad Street,
Richmond, VA 23233

Grace K.

By Grace K. | 12/18/2018

On time appointment and work done quick and right. Thanks to all .

PattyBakes

By PattyBakes | 9/16/2023

The crew filled my wiper fluid although it wasn’t a part of the service I was there for. Truly above and beyond. And very thoughtful.

Jackie C.

By Jackie C. | 12/16/2018

"Trustworthy, reliable and free loaner car!"

Ted

By Ted | 9/12/2023

Speed of service

Rick A.

By Rick A. | 12/13/2018

"The service was superb, as usual. But I was especially taken by the way the woman at the front desk on that snowy Sunday morning patiently and professionally managed a customer who was struggling to understand the nature of various services she was request"

Jerry Barber

By Jerry Barber | 9/6/2023

Amanda at the counter is awesome at scheduling us in for maintenance work and so is the crew in the shop.

Carolyn H.

By Carolyn H. | 12/8/2018

"I never thought I'd say that I don't mind taking my car in for maintenance. Midas in Short Pump makes it so easy to make an appointment, be greeted by name, have a comfortable place to wait, and work completely quickly. Thanks for your great service!"

Pl

By Pl | 9/5/2023

Great fast service. Clear communication.

Michael G.

By Michael G. | 12/6/2018

You squeezed me in during a very busy time of the year.. Thank you!!

Ron

By Ron | 9/4/2023

Straight to the point and answered all my questions and concerns with positive feedback. And other people were in and out with a smile on there faces

Babz B.

By Babz B. | 12/5/2018

Dependable! Great customer service! Skilled mechanics! Just some of the many reasons I have used them for the past 15 years!

Cori

By Cori | 9/3/2023

Great experience overall . Trust !

anonymous

By anonymous | 12/5/2018

Could not have been easier

Joe B

By Joe B | 9/2/2023

Friendly knowledgeable staff. Kept me updated throughout the process.

Clay W.

By Clay W. | 11/24/2018

All went well and quickly. Love the Golden Greeters!

Liz S

By Liz S | 9/1/2023

When I set up my appointment, Julie, the Midas rep I spoke with was very helpful, reassuring me I would be able to have the car back when requested as long as there were any unexpected issues. The car was serviced early and I was able to pick it up as requested.

Ken A.

By Ken A. | 11/24/2018

I was very pleased with aspects of the work

B. COLLINS

By B. COLLINS | 8/30/2023

Vehicle ready sooner than I expected. All parts were available for my tire sensor issue .plus got 4 new tires and alignment.

Carla W.

By Carla W. | 11/21/2018

"As always, your team provided a thorough assessment, honest appraisal of the problem and thoughtful recommendations. No high pressure sales tactics or exploitation of my automotive ignorance ??????. Thanks!"

Marc D

By Marc D | 8/25/2023

From my initial call to schedule a state inspection, the call from your service technician informing me that I needed tires, and the pick up process, I had an amazing experience. Would highly recommend this location.