Midas

771 ratings
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Location

11463 West Broad Street,
Richmond, VA 23233

Jeff W.

By Jeff W. | 9/20/2018

Great place for vehicle service. You will get honest feedback and top notch work performance. They won?t up sell you with unneeded stuff.

David G.

By David G. | 7/22/2023

Process was smooth, staff was courteous, and I really appreciate access to loaner car.

Tommy L.

By Tommy L. | 9/19/2018

perfect. you all rocked.

John D

By John D | 7/15/2023

Very easy to schedule online. Nice people at the desk. Service tech was friendly on the phone.

Robert G.

By Robert G. | 9/19/2018

fast professional honest service...thank you

Carol B

By Carol B | 7/13/2023

I trust they are honest and I have never had a problem.

Laurie R.

By Laurie R. | 9/9/2018

Thanks again to Midas of Richmond for keeping my car in top condition.

Jane F

By Jane F | 7/13/2023

I appreciate the service and the people in the facility.

Heather M.

By Heather M. | 8/28/2018

"I was referred to Midas by CarMax Service Dept. regarding tail light outage. Hoping to avoid a citation, Midas saw me ASAP thankfully ! Midas on Broad near Pump Rd was friendly, expedient and not expensive. Thanks again!"

JeffL

By JeffL | 7/11/2023

Quick check in, friendly staff, professional people, quality work, very good communication with me throughout the process, loaner car if we need it, great community involvement.

Shirl D.

By Shirl D. | 8/24/2018

This was my first experience with the Short Pump Location. I am VERY pleased with the service. They took the time to give me an estimate of how much it would be and when the work was completed it was within a couple of dollars of the estimate. I got fou

Anonymous

By Anonymous | 7/11/2023

Julie was wonderful. Brad updated me on your new tow service. Much appreciate both of them!!!

Mark T.

By Mark T. | 8/22/2018

Great value and good service on a new set of tires for Chrysler 300. Took advantage of the blood donation program and saved some $.

carl m

By carl m | 7/11/2023

The Best service I could ever ask for

Collin C.

By Collin C. | 8/22/2018

"Mark Smith and crew always treat me right, and most importantly the price and quality of service is top notch. I would recommend Midas of Short Pump to all my friends. "

Richard B

By Richard B | 7/10/2023

I've been a customer for 20+ years and been continually happy with the service and quality.

Hugh G.

By Hugh G. | 8/19/2018

Thanks so much. Excellent service.

Cheryl W

By Cheryl W | 6/28/2023

Friendly, knowledgeable and efficient staff. Clean facilities parking is the only obstacle….very limited spaces

Ben W.

By Ben W. | 8/19/2018

Very timely and friendly service

AravindK

By AravindK | 6/26/2023

Every time I call or walk in, I never waited longer at all. And every time I go, for any service, I ask for a loaner car, and they give me one. You don't get such an experience in any bigger showrooms, dealerships where they do service too. They call me with details of the problem, costs that may incur and my choice to make. At the same time, explains which is necessary, which may wait and all the options. Not to mention, being very courteous.