Midas

771 ratings
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Location

11463 West Broad Street,
Richmond, VA 23233

Edward D.

By Edward D. | 8/15/2018

Quick in and out. Thorough.

Thart

By Thart | 6/24/2023

Excellent customer service! Reliable service. Let you know of any problems and explain them to you! Would recommend them to anyone who needs car service or repairs.

anonymous

By anonymous | 8/12/2018

They are very good and fast, a little pricey but good.

Paul M

By Paul M | 6/24/2023

Friendly dependable service.

Kathleen W.

By Kathleen W. | 8/6/2018

Best experience ever

Anonymous

By Anonymous | 6/22/2023

Midas in Short Pump, VA has been my auto service shop for many years. They have always been extremely courteous and prompt in their service. They have been extremely honest. For example, they tell me when I need repairs, but also tell me when I will need repairs or replacements (tires, for example) in the future. If they were not honest, they could have told me that I needed the repair or replacement immediately. I also appreciate the loaner cars!!! What a lifesaver!! Finally, I appreciate their efforts in supporting the community. Feedmore, Shalom Farms, Goochland Cares, Blood Drives, etc. In particular, the Boy Scout Camp Card, which included a Midas coupon, which I used on this visit. Thank you Midas in Short Pump!!!

Michael B.

By Michael B. | 8/6/2018

Great service! I was extremely satisfied with the service Midas provided. WIll be coming back soon for oil changes.

Martha D

By Martha D | 6/19/2023

I have been having my car(s) serviced at this Midas for years and will go nowhere else. The staff is friendly, they explain what's going on, give a loaner vehicle when necessary. Nothing but good things to say!

anonymous

By anonymous | 8/6/2018

Had a tire continuously going low. Midas took it in for me with short notice, determined the issue (a gasket) and fixed it quickly!

Ross

By Ross | 6/17/2023

As in the past, I called with a unique situation and in this case it was a punctured tire of my daughters Jeep. It was a Saturday and I am at my shop till 2:30 PM but the service person was kind and said if I could possibly get the tire to them by 3:00, that it would be no problem to get it repaired. I was able to get home, remove the tire and get it to you all. They called and let me know it was done. Love the attention to detail.

Meghan M.

By Meghan M. | 7/27/2018

"Nice, clean facility. I scheduled an oil change and they did it within the time frame they gave me. Nice people there, and the front desk dogs are cute!"

MeMe 2

By MeMe 2 | 6/16/2023

I am a single lady that knows nothing about cars. From the. Folks at the front desk to the head mechanic were so friendly and helpful. Thank you so much that you have a kind and helpful staff-!

Brittany O.

By Brittany O. | 7/19/2018

I never have any complaints about the wonderful staff and service here at Midas.

Jim W

By Jim W | 6/15/2023

Quick Easy Friendly Great value Confident in their work

Clay W.

By Clay W. | 7/19/2018

Great accommodation and work as usual. And the best CGO's ever!

MFJJ

By MFJJ | 6/15/2023

Prompt, efficient service. Ease of drop off and pick up. Clear explanation of work being performed. Courteous staff. Competitive pricing

Dustin D.

By Dustin D. | 7/18/2018

Very pleased with the work done on my car. Friendly staff. Can?t ask for more than that.

Sloan H

By Sloan H | 6/14/2023

They were quick to diagnose the problem with my brakes and communicated it well. I know next to nothing about cars, so they were pretty up front with what was wrong and how much it was going to cost. They also noticed a problem with my serpentine belt, which I never would’ve known was having issues if they hadn’t told me.

Tim N.

By Tim N. | 7/6/2018

"Great communication with me! Easy check in, got to use a coupon, service done quickly and within estimate. "

Lesley A

By Lesley A | 6/13/2023

I found I could trust you with my car.