Midas

771 ratings
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Location

11463 West Broad Street,
Richmond, VA 23233

Robert P.

By Robert P. | 6/19/2018

Very nice! Appreciate the loaner and nice staff.

Carrie S

By Carrie S | 6/12/2023

They were able to correct a previous brake issue

Darrell F.

By Darrell F. | 6/18/2018

Service was great. Especially the Young Lady at the front desk.

K&D

By K&D | 6/6/2023

Loaner car was ready and service is always good and honest.

Jennifer G.

By Jennifer G. | 6/10/2018

I?ve brought my car to the short pump location for years. They always take the best care of my me and my car.

KP

By KP | 6/1/2023

This particular Midas I use is always accommodating and efficient from scheduling the appointment, and working with me when I had to reschedule, and very professional and trustworthy! Matt kept me updated and explained what I needed and options available to me. I thought the price for all the work I needed done, including an inspection that I did not realize had expired, was incredibly reasonable! I have had experiences at two other companies that don’t even compare to the exceptional work done by Midas and their staff!

Chad M.

By Chad M. | 6/7/2018

Midas got me in and out quickly for my annual state inspection. Great experience

JL

By JL | 5/22/2023

Always satisfied with the work done, the customer service interactions, explanations etc. Prices are a bit higher than I'd like to pay, but I always know it's done well and right.

Jeff W.

By Jeff W. | 5/23/2018

Excellent staff and technicians. Job done right the first time.

Alexa

By Alexa | 5/20/2023

it was a state inspection. It was done fast `0.5 hour.

Carolyn H.

By Carolyn H. | 5/19/2018

The front office and shop staff at this Midas are awesome. Everyone is knowledgeable and focused on customer service. I used to dread having to take care of car stuff but don't mind it now that I go to Midas Short Pump.

C sander

By C sander | 5/16/2023

Staff and technicians are great and friendly

Michael O.

By Michael O. | 4/21/2018

I can trust this shop to do a thorough inspection that is both accurate and quick.

Mark J

By Mark J | 5/15/2023

I’ve been using this Midas location for ~ 20 years- good, honest service - if issues (nobody’s perfect) they resolve the issue at their cost ! Good technical review (I am an Engineer by education) of all repairs

Dorothy G.

By Dorothy G. | 4/17/2018

I depend on Midas to keep me up and running. Whenever I am about to take a trip to see my grandkids I arrange an appointment and then have peace of mind on the road.

Anonymous

By Anonymous | 5/12/2023

the experience was as I have come to expect

Linne D.

By Linne D. | 4/9/2018

"First of all, this location is open until 6 pm on Sundays, so they are already high on my favorites list. Realizing that I needed a state inspection late Sunday afternoon, I called around until I was greeted with the friendly customer service manager at th"

Cindy S

By Cindy S | 5/8/2023

Great service and customer service. From front desk ladies to completion of the job

JD L.

By JD L. | 3/27/2018

MIDAS is our neighborhood car care center. Never a complaint from me about their thoroughness in detail and customer service.

Nish

By Nish | 5/5/2023

Excellent customer service and technical service.