Midas

771 ratings
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Location

11463 West Broad Street,
Richmond, VA 23233

anonymous

By anonymous | 1/19/2018

Excellent service. Very knowledgeable and courteous.

Charlotte D

By Charlotte D | 4/17/2023

Good service in a timely fashion. Professional and friendly staff.

Don M.

By Don M. | 1/18/2018

"Reliable, honest and fair. What more could you ask for?"

The Mayor of Short Pump

By The Mayor of Short Pump | 4/16/2023

The technician is knowledgeable and professional on what they do to make sure that the customer is well treated.

James C.

By James C. | 1/9/2018

Great

Mike D

By Mike D | 4/14/2023

Customer representatives were pleasant and, more importantly, honest. No hard sells.

Ernesto Q.

By Ernesto Q. | 1/6/2018

Great customer service

BB

By BB | 4/8/2023

I called in had an appointment within 15 mins, walked in for a rental car and was able to complete my shopping in the hour it took to have my oil changed. The front staff was very respectful and polite to work with.

anonymous

By anonymous | 1/6/2018

Great service Used original MB parts

Blake W

By Blake W | 4/1/2023

Love Midas

Tony P - Splash n Dash Carwash & Detailing S.

By Tony P - Splash n Dash Carwash & Detailing S. | 11/27/2017

"Midas of Short Pump is AWESOME! As a small business owner that provides concierge car service for some local fleets, I can ALWAYS rely on Midas to service our customers cars in a fast, friendly and economical fashion.Our customers love us, and Midas is a B"

Brittany R

By Brittany R | 3/29/2023

The Short Pump shop has the absolute best staff! I appreciated that I was asked when I needed the car back by from the oil change and it was ready well before then.

Jayne S.

By Jayne S. | 11/26/2017

"If you have to have car trouble this is the place to land. Our Toyota Sequoia recently was in need of immediate attention due to check engine light, etc. Was given welcoming, prompt attention - loaned a spotless, fun-to-drive loaner so there was no interru"

Tommy A.

By Tommy A. | 3/19/2023

Excellent experience

David A.

By David A. | 11/17/2017

"Getting your car serviced at Midas in Short Pump is like visiting family. They are so inviting, keep you posted on the progress of your service and have very good prices for their work. It is a wonderful thing to trust the professionals at Midas with all o"

TroyH

By TroyH | 3/18/2023

The customer service team was very helpful and made the experience great! Would recommend this shop to anyone. They do great things for the community also. I give them high praise! Excellent service!

Kelly F.

By Kelly F. | 11/14/2017

My first experience with Midas and I?ll be back. From the reception desk to the shop everyone was pleasant and informative. Brad took me into the shop bay to show me the area requiring repair and discussed alternatives. The job was an overnight one and I w

coloredglass@ymail.com

By coloredglass@ymail.com | 3/17/2023

I called the W. Broad St location early the morning of my visit and was able to schedule my appointment for that day.

Alice E.

By Alice E. | 10/27/2017

"I had to find somewhere wuickly since my tiret pressure light kept coming on. I was delighted that they dealt with it immediately while I waited. Very courteous, kind and helpful, even though I wasn?t very good at describing the problem! Also affirdable!"

Alan H.

By Alan H. | 3/11/2023

Management & staff at Midas are reliable, competent & trustworthy. Communication with the customer is excellent & work is completed in a timely manner. Experience has shown that Midas addresses any problems that may arise fairly & Midas stands behind their work. While not priced on the lower end of shops in the area, the factors stated above lead to my continued patronage of this location.