Midas

"We took our car there for an estimate for an exhaust leak, was quoted an outrageous price. I found a place on the east side of Henrico with way better affordable prices. I recommend not going to this place. They will rip you off if you let them."

Great service and the loaner car

They don't even know the state inspection rules.. whether HID head lights are allowed in Virginia or not... better stay away..

Nice and friendly and efficient

"I scheduled an appointment for 7:30am to get my battery checked. At 9:00am my car was still parked where I left it. I needed to get to work so I asked the associate for my keys and left. When I checked in, it was explained to me that the appointment sho"

Service is great

"I have been to Midas twice at Short Pump, VA location. At both the times, my experience with Midas was worth a ZERO STAR.For the first time, I went to Midas for State inspection on 5/2018. After the inspection, I went to pick the car and was disappointed b"

They do a really thorough and the text they send for your car has everything

"Very disappointed to find out that the oil change was done incorrectly, my vehicle takes 5-20 oil and they put in 5-30 oil , not a huge no no but when I called and asked that the 5-20 wasn't put in the vehicle , Brad with his condescending voice said the 5"

They did what I asked and more. They communicated clearly about the progress on the repairs. Thank you!

This review is for the location by short pump. I won a free oil change voucher at a local event. When I took my vehicle in to receive the oil change. They drained the oil before calling me to tell me my car can ONLY take synthetic oil (was a lie/myth it ca

I use you guys exclusively for both my vehicles. The loaner car makes it so easy for me since I live 30 miles from town and allows me the ability to drop off and pick up easily. The text messages on progress is wonderful.

"At 1 pm I arrived and asked if I could get 2 tires. I was told, no matter what size tire, they can be in store within 20 min. We discussed price and whether or not there was time for me to get an alignment. After the desk clerk, (very polite) stated it "

So easy to schedule service with…simple text and they respond timely with a schedule and usually complete before committed time…never beyond! Staff is professional, courteous and cheerful. Mark also does a lot for the community!

What good is a diagnostic machine when it does not give accurate reading and me being charged for that service? My other other question is what good is a diagnostic when the technician is not being truthful? Something is not right when I had AAA tow truc

The place is the best. Great customer service. Clear communication,. I have been going to them for 20 years and they never disappoint

"I brought my truck in for a pre purchase inspection. They said everything was fine and took my 40 dollars. I brought my truck in for a state inspection 2 weeks later. They said I needed a 250$ pulley tensioner replacement. Huh, missed that during the pre p"

Was able to squeeze me in for a light bulb repair. I was in and out quick! And I love seeing the same smiling faces.

This place sucks. Customer service was horrible. it was freezing in the waiting area. not once did someone come tell me/ ask me if i was ok ...or give a timeframe on the car. the were soooooooooo rude it was bad a very bad experience. they are a BIG BIG BI

The associates at this Midas are very easy to talk with. They are all willing to explain things in a way that I can understand.