Midas

769 ratings
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Location

11463 West Broad Street,
Richmond, VA 23233

Taylor K.

By Taylor K. | 11/14/2019

"My review was about just how my time was wasted and I said it was bad/rude service which it is. But the quality of the service has always been there, and I have changed my mind and giving it a 5 star. You will have my business next time. "

Nick B

By Nick B | 1/25/2024

I very much like the easy process of scheduling the appointment to dropping off the car, and picking it up. If there are concerns either Amanda or Matthew are quick to call and notify of the concerns so informed decisions can be made. Incredible people and incredible customer service.

Philip W.

By Philip W. | 10/22/2019

"You were very helpful with the small need. So I plan to be back next week for more...inspection, oil change and a bit more."

Stephanie W

By Stephanie W | 1/17/2024

The vehicle was serviced promptly and the staff is pleasant and knowledgeable.

William  C.

By William C. | 10/8/2019

Great work and customer service ??Would recommend always

Kevin R

By Kevin R | 1/17/2024

I was able to get my vehicle in easily. They offered a loaner car (very helpful) They kept me informed regarding the status of my vehicle.

anonymous

By anonymous | 10/8/2019

Really Really really nice people Great service and repair

Barbara C.

By Barbara C. | 1/15/2024

I realized I had a slow leak in my tire on Saturday. I scheduled an appointment online that night for Sunday and was able to drop it off the next day and get a courtesy car. The work was completed on Monday afternoon and I was able to come in to pick it up at a time that was convenient for me. No one likes to have to replace a tire, but Midas of Short Pump made the experience as easy as it could. Thank you!

Barbara S.

By Barbara S. | 10/3/2019

"the service is excellent, diagnosis immediately, pleased to be of service to you."

Eugene

By Eugene | 1/15/2024

Great Timely Service! Thank you Midas!

Jeff W.

By Jeff W. | 9/28/2019

This is an outstanding place to have your vehicle taken care of. They are honest and trustworthy and do not try to sell you something you don?t need.

Julien G

By Julien G | 1/13/2024

Availability for appointment was great, easy pick up and drop off! I was called when my car was completed.

Melissa B.

By Melissa B. | 9/6/2019

"Great job, fabulous personal service! Thank you for the free rental car."

Dan K.

By Dan K. | 1/13/2024

The front office folks are the best. Always smiling and good attitude. The service tech communicated what was done and what needed to be done effectively.

Chris S.

By Chris S. | 9/6/2019

"Took my vehicle in at the very last moment, squeezed us in to repair so I was still able to go to work the next day (called at 4:30pm, car was in for 5pm and fixed by 6pm) - and a really good price too! Thank you!!"

Ben S

By Ben S | 1/12/2024

We are new in town and a relative recommended this Midas location (Broad Street). We found arranging an appointment online very easy. The follow up phone call was friendly and efficient. Our service was quick and easy.

Michael L.

By Michael L. | 9/4/2019

"What I like about this Midas location is the comprehensiveness of their inspections, as well as telling me honestly whether something has to be done or needs to be watched. They aren't looking to gouge you for extra work or fix something which doesn't nee"

Tatar

By Tatar | 1/11/2024

Fast, easy and quick

David N.

By David N. | 9/4/2019

Definitely recommend Midas to others. Great work and friendly people. Advised me on potential repairs down the road which I appreciate.

Woody

By Woody | 1/7/2024

Good people good service. Ready as promised.