By anonymous | 9/6/2019
I brought by car in on a busy Saturday to repair a flat tire and went for a jog while I waited. When I returned, the tire was fixed and placed back on the vehicle, with the spare and tire tools put away properly in the trunk.
By Emily S. | 3/3/2021
The customer service is always extremely professional and kind. They always call before doing anything and wait for the go ahead. They always explain in detail the issue and the fix.
By Jnj | 9/6/2019
Great service as always thanks John for all you do you a definitely an asset to the co.
By GMO | 3/1/2021
Overall I'm always satisfied with the service provided on my car at Big O tires. I have a specific one I go to but usually all are ok & having a Bug O credit card helps me too.
By Jerry | 9/6/2019
Great service
By Sara D | 2/25/2021
I appreciated the communication. He repeated offers to me and made everything clear for me to understand. He didn't try and up sale anything nor did he pressure me into any purchase I didn't feel I needed.
By anonymous | 9/6/2019
I use them on Monday and what I thought was a big problem turned out to be nothing and it cost nothing to fix.
By james c. | 2/25/2021
this location was easy to get into and service was quick cheap and great customer service .
By John | 9/6/2019
Andy is SO wonderful to work with. Andy has been helping me for 30 years+ and takes Great care of me. He assisted me with calling warranty company addressing issues with them, as he understood my problem and could talk the talk with them. Andy also worked with Michelin getting me a fair rebate on my old tires that did not wear according to tread estimate saving me a lot of money on new tires. He is so responsive, helpful and friendly and I would not go anywhere else. Everyone at Big O is Great!!
By Karen W. | 2/22/2021
Dan looked at my tires and gave me specific recommendations concerning the need to replace the tires. He did not try to oversell me.
By anonymous | 9/6/2019
I Always receive great and friendly service at this Big O Tire!
By Barbara B. | 2/20/2021
Thank you for asking, I was truly satisfied with my visit to Big O Tires. It had been a while since I had visited BOT., however, I felt very welcome and my appointment was my 1st suggestion. My service was wonderful. I definitely will be returning if the need presents it self
By Mark | 9/6/2019
Great overall experience
By Kurt C | 2/18/2021
It was reasonably priced and very quick. I was there for a vehicle inspection and i was in and out in no more that 30 minutes.
By Nikolas | 9/6/2019
came in on a donut tire and left in 40mins with a new tire good as new.
By TanyaB | 2/12/2021
They are very friendly. They tell you exactly what’s going on. They also keep you updated several times throughout the process. The other big o tires in Jeff city is awful! This is the only one I will go too.
By Leticia Goodwin | 9/6/2019
Kevin was excellent. Patient with me each time I called asking information about getting my car taken care of. The service was quick and very affordable. I'll continue to use your store anytime I need something done that is within the services that you all offer
By Randy | 2/10/2021
Scheduled for next morning. The tech started working on it right then and it was all finished within an hour.
By anonymous | 9/6/2019
used them Monday and they did a super great and fast job
By ChuckB | 2/3/2021
I go there always for tires repairs and service. I get the best deals and service. I don’t receive these items anywhere else