By Bob | 9/6/2019
Very prompt and professional
By Meg | 11/2/2020
I have been going to Big O for about 8 years and have never had any issues our problems with them. They always complete what i need with no issues at all in a timely manner!
By anonymous | 9/6/2019
As a woman I have felt that I was taken advantage of by my lack of knowledge of tires and service. I ask and they explain things to me. Recently took my car in for its regular oul change and tire rotation, they found I had a leak in headgasket.
By Hunter G | 10/29/2020
They seemed very busy but always were calm and collected. They explained everything super clearly and made the experience very easy. The wait wasn’t very long either even though they were packed
By Jerry Cremer | 9/6/2019
Always the best service at Jefferson st business
By Rich M. | 10/29/2020
the staff was very helpful and recognized the problem, and got it fixed for me right away. they always do good work and in the time they say to do it. Couldn't ask for anything more.
By Dale | 9/6/2019
Everyone was very friendly, and the person with whom I interacted was awesome because, after finding out the service I needed, realized it wouldn't take long and got someone on the job right away instead of having me wait 1 1/2 hours. It was greatly appreciated! Also, the price was incredibly fair, thank you!
By Robert M | 10/27/2020
I had a nail in my tire and needed immediate attention. I showed up at 7am when they opened without an appointment and got right in. There ended up being 2 nails in my tire and had to replace the tire. I was in and out in less than 1 hour. Very satisfied!!
By Greg Steinbeck | 9/6/2019
My son had a broken ball joint on his truck which resulted in a tow. I met Brandon at Big O when the truck arrived. We looked at the truck and assessed the damage. Brandon told me what he thought it would take to repair it. He was able to replace the ball joint, CV joint seal, alignment and ready for pickup in a timely maner. I can't say enough about Brandon's knowledgable and how good of a mechanic he is. Joe was also very helpful in the process of helping to get the truck repaired. These two guys are what make Big O the place that I will continue to come to for repairs. Thank you, Greg
By KathyF. | 10/24/2020
My tires have been losing air for months. Made an appointment and they fixed all 4 tires and was charged a reasonable price! The gentleman I spoke to on the phone was very professional and nice.
By Ron | 9/6/2019
They were wonderful to work with. Andy and Ken did everything in their power to make sure I was satisfied with my new tires.
By Jeff City Joe | 10/23/2020
Andy Forck did and excellent Job. If you ever lose him, you lose me.
By Gregory J Eskijian | 9/6/2019
I always do tire work at BigO, they have good prices and good service.
By JJ S | 10/21/2020
I made a last minute decision to get an oil change first thing in the morning. Monte made sure I had a ride to my job even though the store was busy. Very much appreciated.
By Jeff | 9/6/2019
The manager Mel was very knowledgeable and extremely helpful!! Service was quick and afffordable.
By Scott C | 10/16/2020
Have been using them for years. Always been good to me.
By Jerry | 9/6/2019
Always treated very well
By anonymous | 10/16/2020
Thanks for keeping us safe Andy, and the whole team!
By anonymous | 9/6/2019
I have to give all the praise to Andy Forck and his staff. We have purchased tires from Andy over the past 20 plus years. We have always been afforded the best of service.
By anonymous | 10/14/2020
I had a 9:30 appointment for an oil change and a check of my tires. All was done in good time and the tech provided a good explanation of the one area to be watched. I was pleased with the service.