Big O Tires

I have been a happy customer for four years. Great customer service, friendly and knowledgeable .

Everyone is always friendly. I use Big O for my oil changes and tires all the time and 99% of the time I am highly satisfied

customer confort!: I'm handicap, I have a broken back, t-10 is unable to be fixed. Due to its location. It cannot repair it. Big-O manager put a speed fix on it. .My tires were put on my truck in the year 2000 almost 17 years!!!!! they were still new. they just woud not ware out they had dryriotservice was very fast. Thank you, great job staff!!!!!

We have gone there for years. Don't go anywhere else.

Brought my son's car in for a routine oil change/tire rotation. The technicians found a problem with the front end which was fixed the next day. Everyone was very helpful and did their best to accomodate my needs. Great work!

Good service and price!!!

Good service. Knowledgeable staff. Will definetly continue to use products and services.

Friendliest most efficient tire place I've been to. Clean and orderly to boot. Some tire shops act like your questions are an unnecessary or irrelevant distraction, this place just the opposite. Great combination.

Very quick service provided.

Did a amazing job tires are perfect very happy

Brandon did a great job as always of pinpointing the problem & promptly fixing it. We recommend people to him all the time.

A great job as always. They were very accommodating to reschedule an appointment.

Good service

Monty and Andy are Great!! Also, Joe ( think his name ) who took me back to work, and picked me up at the end of the day to get my SUV. My 120,000 mile, 8 yr warranty was about to expire because I was at 119,700, and I was about to take a trip that would have pushed me over the 120,000 market. That week I heard noise when making turnes, and I wondered what it was, and if covered by the warranty. The day I came in, Big O on Jefferson St was Very busy, but Monty said he would help me out. He said he have it looked at and let me know. He called me with the diagnosis, and called my Extended Warranty Company I bought from the Dealer in town when purchasing my SUV. The Company told Monty it would be covered and gave them the authorization to fix it. Monty knew I had to go out of town, and scheduled me to fix it right away. The day I had it done, Andy was working. I dropped it off in the morning, and when picking it up Andy said he'd call the warranty company and get my ticket paid from the company, but I told Andy to let me know what I owed etc. I called Andy back in a few days, and he informed me that the Warranty Company refused to cover it, even though they authorized it all upfront as required, even giving authorization codes to them. Andy told me that Unfortunately this happens a lot, which is totally sad and unacceptable. I asked Andy what I owed, and he said nothing and Big O was taking care of it all, which was So unbelievable and nice. But, I could not accept that, and told Andy that I wanted to pay my share, as it was not their fault and they shouldn't have to pay for the lies of the Warranty company. Andy did not want me or expect me to do it, but after talking about it we worked up a fair split and I gave him my credit card #. Andy is So great, and one of major reasons I have been going to Big O on Christy/Jefferson Street for over 40 years. Andy always helps me, and works with the Tire Companies on getting fair prorated prices for me, if not getting the posted miles on the tires. He truly takes care of the customer. Everyone at the store are always great!! Please thank Monty, Joe? , and Andy for Everything they did for me this time, and in past years! Thank you also for being such a wonderful Business in the Community. God Bless you. John

Great friendly service. Ladies day a nice touch

Always courteous and knowledgeable

I was greeted at my car very professional and courteous offered me a free alignment check as I w

Rock solid as is the norm.

I am very happy with the package I got and that I was offered aftersales service. What I didn't like was the waiting and no shuttle.

Always have good experience here. Prefer them over dealership