By anonymous | 9/6/2019
We use them for all our oil changes on all vehicles.
By Kenneth | 1/23/2020
As always a great job
By Joann | 9/6/2019
Brandon always goes above & beyond. We are very fortunate to have him as our mechanic who always keeps our vehicles running in top shape. He is very knowledgeable and uses common sense as well as knowledge which is always wise. Brandon listens to me as a woman and never dismisses what I say "because I am a woman". Big O is very fortunate as well to have Brandon. We don't want anyone else to touch our cars. We recommend Brandon to all of our family & friends whether they ask for a recommendation or not.
By Dalvin | 1/20/2020
Keep up the good work.
By Tim Morrow | 9/6/2019
I have been going to the Christy Lane (now Jefferson St.) JCMO store for over 10 years now. I have always received great service here. Andy, John, Duane and Brandon (actually the entire crew) have always made me feel welcome and bend over backwards to make sure everything is done right. I will continue to bring my vehicles to the Jefferson St. location because of these hard-working, dedicated guys. Keep up the great work!
By anonymous | 1/13/2020
Quick and easy, did wait longer then originally thought but additional time was used for an unplanned adjustment
By Jeff johnson | 9/6/2019
Mechanic Wayne powers is very knowledgeable and went out of his way to help me with questions regarding an issue I had with a vehicle
By John Amend | 1/6/2020
Good and fast service.
By Toko | 9/6/2019
I always appreciate your knowledge and excellent/outstanding service.
By anonymous | 1/5/2020
I had a free afternoon and Big O was able to work me in to get maintenance visit taken care of.
By anonymous | 9/6/2019
First time customer. Very satisfied with the service.
By anonymous | 1/2/2020
The Big O team at the Jefferson St location is always helpful and courteous providing stellar service.
By Tammy | 9/6/2019
I always have great service and the staff are really nice. I often use the shuttle service, which is a fantastic service, but this time I went in for an oil change and they got me in and out in 30 minuets! It was great.
By Mary | 12/24/2019
I wish I could remember the name of the gentleman who helped me. I called before I came in and he greeted me on the phone in a very excited way, like I was the only person who mattered to him. When I arrived the same gentleman greeted me at the store and said he remembered talking to me on the phone. He was very personable. When I was waiting for my car he came and sat down next to me to explain what my car needed. He was very polite, knowledgeable and sincere. I felt like I was the most important customer in the store. At other places I have shopped for tires the language is not at all professional. I have never experienced unprofessional service at Big O Tires. Even though I had to pay for the service to my car I left feeling important. Thank you!
By Jeff Hoffman | 9/6/2019
Mel and Brandon, and the team at the store are unbeatable! I am a nationwide former military officer and their customer and work ethic impresses me so much, I'm taking a position with MFA oil in big O tires! Their team is amazing!
By Tabitha | 12/17/2019
Andy at the Jefferson Street location is AMAZING!! He was very friendly, patient and helpful with the entire process from my first phone call, to helping me pick out tires, scheduling my appointment, and ringing out my purchase at the very end. I wish all customer service people I encountered were as wonderful at their jobs!!
By Samantha | 9/6/2019
They always go over my account and make sure to do everything I've already paid for since I bought my tires from them. Very friendly staff.
By Hugh Harrell | 11/20/2019
Excellent service and staff
By Jim | 9/6/2019
It was good
By Jennifer | 11/8/2019
Wonderful service, as always!