Big O Tires

Service was very good

I always bring my cars here to have the oil changed. Last week was no exception. I received prompt service from the time I walked in the door until I picked up my car after the work was done. I highly recommend Big O Tires on Christy Drive.

System for making service appt. needs improvement. I called on F to make appt. for service on M. Got prices for service I wanted and scheduled time to bring in vehicle. When vehicle was brought in at scheduled time, there was no appt. and no idea of what service was requested.

Last Thursday, had my car serviced...oil change and wheel alignment. Never that easy, is it? The mechanic working on my car noticed 2 tires that I had purchased in St. Louis...another chain, not that long ago, actually had DRY ROT!Needless to say, I purchased 2 new tires from the Christy location. And am NEVERTHELESS dealing with that other chain again. The gang at Big O on Christy, have always taken great care of me....probably because they know I am "mechanically challenged", but I've never felt taken advantage of....my car now rides a lot smoother and I feel safer.Big O has my back.

Was very frustrated when I left. I took my car in for an oil change and when I went back to pick it up, they had charged me $74 for it. Every other place in town I have gone before charges maybe maximum of $45 total. I came to Big O for the fast service - which was great. I will continue to come back for other things, but an oil change isn't one of them.

These fellows are THE BEST! They are ALWAYS helpful, polite, knowledgeable, and friendly! They go the extra mile in service! I wouldn't go anywhere else!

Good Service, took me to work, friendly! The only thing I was surprised to see was a charge for a 3 year warranty service and I was not asked if I wanted it. Probably would have said Yes but was not asked!

We have always been Big O customers and have enjoyed the staff and service.

The guys took good care of my vehicle, knowing I was taking it out of town for the weekend. Glad I took it in when I did. Thanks.

Andy gives great customer service!!

They did a good job on my car

Went in for an inspection and they got me right in!Thanks so much

I was treated with courtesy and my questions were answered promptly.

Quickly got me in to get my oil change. Very relaxed waiting area with hot coffee in the mid of day.

They replaced my wiper for me within 15 minutes yesterday

John L. at your Big O on Jefferson Street in Jefferson City provides amazing customer service. The tires on my 2011 Ford Taurus were just over a year old and were shooting craps for us. He worked with in getting them replaced in a timely manner after determining that they were bad tires. Thanks for all your help John!!!

My car was not safe to drive and they showed me all that needed to be repaired.They took care of car..

We always receive great service from Andy and rest of the team! They know us by name every time we come in and provide great service each time!

Everything was great. Glad I returned since will had a problem with my last set and they stood behind them.

I had gotten a flat tire so I took my car up to Big O since I had bought my tires there. The guys were really polite and helpful. They got me in and out as quickly as they could. I always enjoy the customer service I receive when I go to Big O.