By anonymous | 9/6/2019
Big O always gives us a check up before a trip. The car had no problems that we were aware of, however they found the rear tow needed some attention. We appreciate in and out in a day, ready for the trip.
By George C | 8/24/2023
Can you go to tires at this location recently re-knowledgeable stores, clean, and get you in and out as quick as I can that’s why I love going to be in Tires
By John | 9/6/2019
Previous question doesn't say on 1 - 5, which is better. I selected 5 as best. Andy is Great, and I appreciate everything he did to assist me, getting me in in right away to look at issues on my car and fixing them. I come to Big O because of the great team you have, especially Andy.
By Pam S G | 8/23/2023
Zack explained to me that my air filter was really dirty, he actually showed it to me. Zack made me feel very comfortable with Big O servicing my vehicle
By Gail | 9/6/2019
Very pleased with services done. Prompt and short wait.
By Bill S. | 8/17/2023
They had the tires I needed and could service my vehicle when I wanted.
By Roiann | 9/6/2019
Very nice and fast
By Sheila Z | 8/15/2023
friendly,clean, and easily located
By Greg Steinbeck | 9/6/2019
I would like to express my sincere thanks to Brandon for all of the time he puts in on my vehicles. Several times I have had some not so easy of issues to figure out. He does not get discouraged and always takes the time to listen to my thoughts as to what the problem might be as well as putting his expertise to work in order to resolve the issue. This is a great group of guys that work together to get the job done. This is why I keep coming back and always recommend Big O to other people. One thing that I miss and would like to see come back is the road force balance machine. There are times a standard balance does not work and it would be nice if this were in-house. Thank you, Greg
By TR | 7/22/2023
The customer service was amazing. We were in and out in less than 30 minutes for an alignment and everyone was over the top friendly and accommodating. Not only did they explain things to me but my curious and special needs son as well! They were patient, kind and I’d even say loving!
By Peggy | 9/6/2019
my battery went dead as I was picking up my grand kids from school. I called ANDY (I have been a customer for many years). Andy is always willing to help me and be fair. He is great. He told me to bring in my car and he would see that I was taken care of. Upon arriving he and his people took me right in and solved my problem. You are very lucky to have such a knowledgeable and great employee as he is. I want to make sure the right person gets this because he deserves a pat on the back. thanks, peggy grefrath
By KrisL | 7/19/2023
Great customer care. Andy goes beyond to help customers
By Jefferson City | 9/6/2019
Great Service, They treat you with respect and explain everything they are doing to the vehicle.
By Patty | 7/14/2023
Fixed sons ac
By Emad | 9/6/2019
Friendly folks
By AmyB | 7/11/2023
Everyone was awesome and explained everything to me clearly. On my tire purchase the associate Kevin made sure that the size of tire I needed was in stock and made me an appointment for the next day. Thank you all!!!
By Jason | 9/6/2019
Great facilities and great service. They made sure everything was right and didn't try to get me to buy stuff I didn't need.
By Dwalls | 7/5/2023
They were the only ones in town that could look at our truck today and able to get the part we needed to get us back on the road! Staff was very friendly and knowledgeable!
By Jerry | 9/6/2019
Got to my realignment quickly. Got to notify us that the car was finished.
By Val W | 6/28/2023
I always receive good service. I feel the employees are concerned about providing the best service possible and do not try to sell me unneeded services.