Big O Tires

While traveling home from vacation pulling a boat, we had the unfortunate luck to have blown two trailer tires. Big O Tires on Jefferson Street in Jefferson City took great care of us. We purchased five new trailer tires. They had them installed and had us back on the road in less then an hour. Thank you, Kevin, for all of your help!!

Consistency

My wife took the car in and they located the defective tire repaired it and got her on her way. Fast and efficient.

Everyone was very nice, fast service, and great deals.

john an d andy really work hard to keep their customers satisfied I hope big o will really compensate these guys in their checks they deserve it

Honesty of what was a matter with my tire and why it needed replaced.

The staff here is wonderful. They speak to you with respect and thoroughly explain everything to you as well as other options. I own two very expensive vehicles and I never feel like they are just upselling me on services. I get exactly what I need every time. They just replaced the brakes and rotors on them and its just like the dealership service with significant cost savings. it's been a long time since auto shops were truly honest in their dealings and I am very glad to find that here with Duane and the other Service Reps at Big O.

Easy to schedule appointment, and service was completed in a timely manner. Just a very good experience.

As always, they met my needs without making me feel stupid about what was wrong or seeming to care more about profit than the customer. Way to go guys!

Excellent service. I also appreciate the communication after the sale.

Andy and the Team are great! Andy is the Best, and always takes grear care of us.

I know and trust Andy

They did a great job.

They took into consideration that I had my elderly mother with me. They let me leave it by the door so I could get her in/out and got me finished asap. They were very courteous and helpful.

My wait time was about average, I would say thirty minutes or less and the tire was repaired and at no charge since I had purchased my tires at this location

Have always had a very good experience with them

Straightforward honest service as always. Clean and well staffed to take care of business.

Great customer service and friendly

Love you guys

This appointment was to check and fix a slow leak in my front right tire. A small puncture was discovered in the sidewalk and, due to the tire wear on all four tires, my vehicle mfg. recommended replacing all four tires. My tire wasn’t available; so, the staff assisted me finding a comparable tire that included road hazard rather than it being a separate charge which ended up saving me money. While I didn’t come in expecting to buy 3 tires, Kyle made the experience was as good as it could be for an unexpected situation.