Big O Tires

611 ratings
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Location

4011 S. Bolger Rd,
Independence, MO 64055

Chad

By Chad | 9/6/2019

Always have good experience with you guys, so i will continue to come back.

Linda

By Linda | 5/4/2021

Needed a tire replaced. Staff was very helpful.

Gary

By Gary | 9/6/2019

I called to see if I could get in as I was 20 minutes away. I was told they would try to fit me in. I gave the tire and size I wanted and was told they were in stock. I arrived and the man was working with another customer. I showed him the print out that I had and within 50 minutes my car was ready. I will be back as I have another car needing tires. Enjoyed the service.

Luke E

By Luke E | 5/3/2021

Had the right size of the right tires in stock and ready to go. Service was done early and everything went great with no high-pressure attempts to upgrade what i had done!

Merlene

By Merlene | 9/6/2019

My appntmt had been rescheduled b/c the safety chk tech did not arrive for the first scheduled appntmt b/c of some problem he had. This time he was there which had worried me since I needed to get that inspection done ASAP b/c of the weather forecast that indicated major storm on the way, wind & snow. This area is in the eye of a New Ice Age apparently, so I wanted to get this taken care of b/c I have many other pressing issues at this time of yr. The inspection took longer than expected b/c he found the car needed a new stabilizer on passenger front in order to pass inspection. Otherwise, the car was in good shape at 10 yrs. 18,960 city miles. My driving is to grocery store, church & a relative 4 miles away. But deer are a constant hazard on road. Wished more hunters would reduce that number a lot. Not your problem. I ended up spending much much more than budgeted for new stabilizers on both side, since he showed me the problem while car was on lift & said driver side would be next. So once again, a visit to Big O cost me big $$ I had not planned on, but I did get the needed inspection OK & paperwork to send to Revenue Dept. before this blizzard hits. If I don't do these necessary chores, they are not done. Nobody else will. I was there 2 hrs. but appreciated being shown what was the problem, etc. Both employees were polite & attentive.

Rich

By Rich | 5/3/2021

I was in and out quickly. Probably with in 30min. I very pleased with the whole visit.

Tom Bates

By Tom Bates | 9/6/2019

Restroom needs attention.

John M

By John M | 5/1/2021

Service was great. Everything communicated to me was what happened. The staff answered all of our questions. Work completed earlier than anticipated. We are very happy.

Rebecca

By Rebecca | 9/6/2019

Efficient.

Anonymous

By Anonymous | 4/30/2021

I made an appointment online Went right in on my appointment time was done in around an hour getting four tires

Leon

By Leon | 9/6/2019

transaction action went without any problems.

Cherriem

By Cherriem | 4/25/2021

Customer service

Marie

By Marie | 9/6/2019

This place needs to be cleaned it doesn't look like its been cleaned In months

Mrs. R

By Mrs. R | 4/23/2021

Great customer service always! The price for my service was better than what I expected. They are better than Lee’s Summit location! Thanks for being timely with the service while I waited for my vehicle!

anonymous

By anonymous | 1/8/2019

They were so nice and very quick!

AngelaR

By AngelaR | 4/21/2021

Customer service is excellent and I felt like they were very honest with me. Extremely helpful also!

anonymous

By anonymous | 9/17/2018

Good service. Same day appt.

BossF1st

By BossF1st | 4/18/2021

Spoke with Nick. Very honest and open with my invoice. Highly recommended.

anonymous

By anonymous | 7/7/2018

Excellent timely service along with other repair items same day.

E Noth

By E Noth | 4/13/2021

I like the way I was treated