By Chad | 9/6/2019
Always have good experience with you guys, so i will continue to come back.
By Linda | 5/4/2021
Needed a tire replaced. Staff was very helpful.
By Gary | 9/6/2019
I called to see if I could get in as I was 20 minutes away. I was told they would try to fit me in. I gave the tire and size I wanted and was told they were in stock. I arrived and the man was working with another customer. I showed him the print out that I had and within 50 minutes my car was ready. I will be back as I have another car needing tires. Enjoyed the service.
By Luke E | 5/3/2021
Had the right size of the right tires in stock and ready to go. Service was done early and everything went great with no high-pressure attempts to upgrade what i had done!
By Merlene | 9/6/2019
My appntmt had been rescheduled b/c the safety chk tech did not arrive for the first scheduled appntmt b/c of some problem he had. This time he was there which had worried me since I needed to get that inspection done ASAP b/c of the weather forecast that indicated major storm on the way, wind & snow. This area is in the eye of a New Ice Age apparently, so I wanted to get this taken care of b/c I have many other pressing issues at this time of yr. The inspection took longer than expected b/c he found the car needed a new stabilizer on passenger front in order to pass inspection. Otherwise, the car was in good shape at 10 yrs. 18,960 city miles. My driving is to grocery store, church & a relative 4 miles away. But deer are a constant hazard on road. Wished more hunters would reduce that number a lot. Not your problem. I ended up spending much much more than budgeted for new stabilizers on both side, since he showed me the problem while car was on lift & said driver side would be next. So once again, a visit to Big O cost me big $$ I had not planned on, but I did get the needed inspection OK & paperwork to send to Revenue Dept. before this blizzard hits. If I don't do these necessary chores, they are not done. Nobody else will. I was there 2 hrs. but appreciated being shown what was the problem, etc. Both employees were polite & attentive.
By Rich | 5/3/2021
I was in and out quickly. Probably with in 30min. I very pleased with the whole visit.
By Tom Bates | 9/6/2019
Restroom needs attention.
By John M | 5/1/2021
Service was great. Everything communicated to me was what happened. The staff answered all of our questions. Work completed earlier than anticipated. We are very happy.
By Rebecca | 9/6/2019
Efficient.
By Anonymous | 4/30/2021
I made an appointment online Went right in on my appointment time was done in around an hour getting four tires
By Leon | 9/6/2019
transaction action went without any problems.
By Cherriem | 4/25/2021
Customer service
By Marie | 9/6/2019
This place needs to be cleaned it doesn't look like its been cleaned In months
By Mrs. R | 4/23/2021
Great customer service always! The price for my service was better than what I expected. They are better than Lee’s Summit location! Thanks for being timely with the service while I waited for my vehicle!
By anonymous | 1/8/2019
They were so nice and very quick!
By AngelaR | 4/21/2021
Customer service is excellent and I felt like they were very honest with me. Extremely helpful also!
By anonymous | 9/17/2018
Good service. Same day appt.
By BossF1st | 4/18/2021
Spoke with Nick. Very honest and open with my invoice. Highly recommended.
By anonymous | 7/7/2018
Excellent timely service along with other repair items same day.
By E Noth | 4/13/2021
I like the way I was treated