Big O Tires

I was in the waiting room and I decided to get up and walk around and I noticed my car was done so I've could have been sitting there for a few minutes or a very long time if I didn't get up to walk around

The manager is very knowledgeable , helpful and good service skills , knows his tires! Gentlemen putting tires on was very efficient and timely

They did not try to sell me any thing beyond my oil change-nice!

I always come here for my oil change quick and friendly service

Quick oil change, no pressure for upsale. Driveway needs potholes repaired.

They got right on our vehicle and finished ahead of the time they told us it would take. The tires look good, pretty quiet and seem to hold the road well. We will see how long they last.

My experience did not begin as I would have liked. The tires that I wanted and were promised the day before we're not available. But the dedication and the care to get me what I needed and on my way, was exceptional. Especially the two women behind the desk, that I'm disappointed to say that I can't remember their names, they are the one that turned my one star experience into a five-star day.

Jeff is great!! We drive from Raytown, MO to go to that location.. Customer service is excellent. We trust him and he is very knowledgeable. You have a great team.

Kayla was awesome! Best experience I have had at a big o tires! Everyone was kind and they were so quick! This is the location of choice for now on.

They are very nice and great prices and no wait when making the appointment first

I will go there again for post service on my tires. The prices are good, service great.

I had a tire emergency and they fit us in to an already full schedule and got it taken care of right away. I didn’t have anyone to pick me up and they made sure to fit it in quickly so I didn’t have to wait several hours, even though they warned me that might be the case. And the warranty from a prior tire purchase made it very inexpensive for the service. They always take such good care of me here.

Great experience will be going back to get my other 3 tires done soon

Jeff was very friendly

I went to the blue springs location. It did not have tires that fit my car. That location reached out to the independence location, discovered that they did have tires that would fit, and set up an appointment for me. The lady that was at the counter in Independence was friendly and talked me through some options. I appreciated the service.

Very clean place is what I first noticed the associate was very helpful and knowledgeable the service was fast and and fair priced

The staff was very welcoming and professional. The service department did a thorough job.

Mgr/Jeff is always attentive to my current and future car needs.

Came in for oil change and to check on a slow leak in a tire. Both done well and inexpensively.

Service time was good even though they were understaffed