By Jaime | 9/6/2019
Nice employes and profesional
By Cedric W | 5/28/2022
The associate checking me was very friendly. He was very upfront about how long it will take until they could get to my car.
By Marcia | 9/6/2019
They worked with me to get the tires that fit my needs. Very helpful and friendly.
By Marvin Sword | 5/17/2022
They started right at the time of my appointment and finished and finished in a timely Fashan. The price was fair for the brake job. Marvin
By Stephanie | 9/6/2019
You can't beat $24.95 for an oil change and rotation of the tires. Thanks guys.
By Paula O | 5/16/2022
Associate very nice and took his time explaining details of service performed over the phone and in person. Appeared he was assisting a new hire in the input of checking out process. He had recommended the financing I could apply for and was also eligible for, Thanks for everything Jeff.
By Mike | 9/6/2019
this place is the best it's always great to go in there and be explained what's going on with my car when I'm having problems I really appreciate the customer service and the professionalism of this place do yourself a favor and start bringing your car here
By Bridget | 5/13/2022
Mitch and the other man working on May 13th, 2022 at the Independence Missouri location were very friendly, knowledgeable and accommodating. I apologize for not knowing the other man’s name. I spoke to Mitch 3 different times so I heard him verbalize his name a few times. It helped me remember. I spoke to the other man only briefly but he was wonderful too. They went out of their ways to change my oil last minute with no complaint, just a smile. I will definitely be back! Thank you and God bless you all. : )))
By Elizabeth | 9/6/2019
Please fix the 3 large potholes in the parking lot entrance.
By Tommie P. | 5/11/2022
Dave at the Independence location went above and beyond to make sure our experience was a quality one. He was very helpful and provided us information about our service. Because of him we will definitely be back! Amazing customer service!
By Fred Ford | 9/6/2019
I had been an NTB customer and they fell very short with taking care of the customer so didn't return. However I am now back to you folks The Big "O"� as the service,friendly care, great shop techs and price was above 100%. Great experience, thank you all made my day.
By Sam R. | 5/9/2022
The professionalism, friendliness, time and accuracy of service, and overall customer service provided has been one of the best I’ve experienced getting my vehicle serviced. The employees at this location are wonderful!
By Mike | 9/6/2019
We have several vehicles and trailers that we maintain tires with Big O or NTB. If they did tractor tires we would use for that too! We like the alignment and tire packages we purchase because it makes it so easy to maintain our vehicles tires. Thanks for doing a great job!
By Madisonm | 5/7/2022
Great experience!
By Staci | 9/6/2019
Were able to fit me in on a busy day. Great service
By Jalisa W | 5/7/2022
They took great care of me on getting my alignment done and they even diagnosed another issue for me free of charge!!! Will be back to get struts and sway bars done!
By Richard Barber | 9/6/2019
I'm a three time customer and I don't see myself going anywhere else for an alignment. I'm possibly looking forward to purchasing tires here as well in the future.
By Mackenzie A. | 5/6/2022
All employees were kind and thorough. Mitch kept me updated on my car at all times. Very satisfied with everything! Will be back!
By Kylie | 9/6/2019
Great
By Samantha | 5/6/2022
I was heading out of town and at another company. They told me my brakes were metal to metal and needed done. I called in and big o tires was able to get me in to check it out right away. Luckily for me they were able to get my brakes done so that we could get on the road without a problem! Made my day! Thank you Jeff !!!