By Steve | 11/18/2019
Was told that they were very busy and that it could be close to a couple hours before they could get my car finished, it took less than a hour, very kind and knew what they were talking about. Thanks for the great service...
By Brooke Urbina | 9/18/2022
Kyle was very helpful, and he was very nice. Sometimes coming into car places makes me uncomfortable, but Kyle was amazing!!
By Chris Gregory | 11/10/2019
I went to store 025027 in Raymore Missouri and a young lady by the name of Sara, she did a excellent job in helping me find the tires I needed and answering my questions even though she was by herself and helping 5 others customers and the phone. I would definitely use your store again and recommend anyone needing tires. I would hire a employee like her in a hot second.
By Sharon T | 9/17/2022
I walked in and was immediately helped. Took my vehicle back immediately. Explained my options. No pressure. Got me fixed up.
By Craig | 11/7/2019
This store used to be an NTB and seems to continue to be reliable.
By John P | 9/15/2022
Mike Jacobs. manager, was very helpful with issue and was more than accommodating in solving the issue. Will go back again for tires, batteries and oil changes.
By anonymous | 11/2/2019
I've been taking all of my vehicles to Brian at NTB / Big-O, for almost a decade & he does PERFECT work, in a fast & efficient manner. He's VERY friendly, won't up-sell you anything & will show you things that need work, if it's something he spots a long the way. Best mechanic in town.
By Bmiles79 | 9/9/2022
I have taken my work vehicle to Max Motors Dodge in Belton in the past. Every time something has always been wrong when I have received my truck back. This did not happen when I took it to Big O. The guys knew what they were taking about, didn’t lie to me and kept me informed about every step of my service. I will definitely return with my work truck and now, my personal vehicles.
By Kevin | 10/29/2019
Clean and happy any and all questions i had
By D Edwards | 9/8/2022
Wife had a screw in tire - they evaluated quickly and offered a few options. Were very quick taking care of the problem - which unfortunately for us was buy 2 new tires. But seemed to be the best outcome for us.
By Chris | 10/25/2019
Great service from Taz and the mechanic (Brian). I will definitely send my friends to this location.
By Cm | 9/8/2022
Good customer service and job done on time
By Ed | 10/24/2019
Thanks for the discount coupon
By GregS | 9/6/2022
Advisor was friendly and helpful.
By Jeff | 10/22/2019
Not everything went according to plan, and I could tell that the clerk was stressed out, but she handled herself well. Most of the problems seemed to be around not having what the customers needed in inventory. Maybe some more work could be done there, as well has have a better system of getting inventory quickly if in a deficit.
By Jonathan K | 9/2/2022
Brendan really helped me understand what was wrong with my truck, what they were doing to fix it, how much it would be, and how long it would take.
By Charles | 10/21/2019
Outstanding service.
By Melissa | 8/30/2022
Mike got me right in and fixed my tire within 30 min
By Steve | 10/13/2019
Super deal on synthetic blend oil change, fluids check, and tire rotation! Regular price is lower than what we've been paying at another service center for years. Added bonus was the steering wheel, key fob, and door handle wasn't filthy dirty from the lube technician's hands. Only con would be they didn't check the tire pressure, so had to go put some air in.
By JaimeN | 8/29/2022
I had a tire under warranty that had a screw through the sidewall — the tires had been discontinued — Mike worked with me to find a suitable replacement