Big O Tires

688 ratings
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Location

1125 Sw Oldham Pkwy,
Lee'S Summit, MO 64081

M

By M | 9/6/2019

Had a big screw in my tire, Daniel told me the likely scenario and how long it would take. He quickly took my info while juggling other calls and customers. He under promised and over delivered, the crew got me in and out in less than an hour with other vehicles already on the racks. Thanks for making my life a lot easier that hectic morning!

melb

By melb | 11/20/2021

I was grateful that they were able to fix my tire. They were quite busy, so they were unable to do it that day. I left it overnight. I was told it would be done first thing, but I had to leave town, and didn't receive a text until I had arrived at my destination. My husband was able to pick the car up for me. All in all, I am happy with their work.

Riecke Dow

By Riecke Dow | 9/6/2019

Very pleased with service, will be back.

Ken Ricketts

By Ken Ricketts | 11/19/2021

Was not highly satisfied, didn't honor my discount coupon.

Randy Greer

By Randy Greer | 9/6/2019

Thank you.

Michelle R

By Michelle R | 11/13/2021

Kevin communicated with me every step of the way, they had to order parts and brought me out to my car to see the issues. A lot of services were performed on my car so I knew it would be a long wait. He still communicated with me how much longer it would be.

Tom

By Tom | 9/6/2019

Polite and knowledgeable.

Ryan

By Ryan | 11/13/2021

They delivered what they said they would in a timely manner

Steven

By Steven | 9/6/2019

It took to long to get my tires, two weeks!!

Michael A

By Michael A | 11/8/2021

Mark, the Service Advisor showed me the problem with my old tires and laid out 3 action options. He explained the pricing, services and payment options in detail and gave me the chance to choose, without pressure. He was very courteous and friendly. Will rely on his advice next visit.

Jake

By Jake | 9/6/2019

Great service, the guy at the front was really helpful

John S.

By John S. | 11/6/2021

Overall a great experience from start to finish!

Miguel A Sierra

By Miguel A Sierra | 9/6/2019

Everyone was very knowledgeable and polite!! I would definitely go back to this location next time their service may be needed!!

Anonymous

By Anonymous | 10/30/2021

From the moment I walked in til the moment I picked up my tire I received fantastic customer service and quality workmanship.

James

By James | 9/6/2019

Love my tires! Everyone was very helpful

Ron G

By Ron G | 10/30/2021

Explanation of costs and work to be done.

Mike

By Mike | 9/6/2019

Love my new tires. There was a bit of a pricing mix up, but they made it right. Very pleased

Christine

By Christine | 10/28/2021

Kevin Harper

Shellene

By Shellene | 9/6/2019

Alignment machine was broke so I couldn't have one

Jeni

By Jeni | 10/26/2021

Kevin and his staff treat everyone with respect and courtesy.