Big O Tires

Would never bring my vehicle back to this store nor would I recommend either. They perform services that were either partially or not completed and still charge you for those services without willingness to make things right. Poor customer service and poor overall value for services rendered if done at all.

Excellent staff and very knowledgeable. The only thing to comment on is the labor prices for front end work seem pretty high. Only got an estimate for ball joints and pitman/idler arm and wow what a shock. Got to save two to three years of tax returns to pay for it. I just hope my truck will last that long.

I will never be back see my yelp review under my name

My visit went great!

I had a $19.99 coupon for and oil change, when the rang it up they said it would be something like $37.70 I said no I have this coupon and showed it to them. I was told the coupon did not include supplies or labor. I was told they can't make any money doing oil changes for $19.99 I explain to them that's not my problem!! Don't advertise it if you don't want to do it, they said it was a corporate ad not their coupon. At that time I seen it on there ad display and said you are still advertising a $19.99 oil change if you don't want to do it pull the advertisement, but don't try ripping off the customer. This was not my first rodeo so I stood my ground. Although I did say I'd pay.$24 f to get it done. I will never go back. So in the long run it cost you a customer!! Not to mention all the people I've told this to and many said"� thanks for the information I'll never go there"�. It all about customer service and the customer experience!!!!

Excellent location and customer service

Never been nor heard of Big O Tires. Stolen VIN or something because this has happened multiple times in the last 6 months

Very friendly. I trust them and found my go-to for oil changes and tires.

Said the alignment I paid for was done. Could not provide a print out of the alignment job and the car still pulls to the right. Makes me question if the alignment was even done. The cars acts the same way before I brought it in. So now I am 120$ lighter and no proof of alignment being done.

Excellent service

It was a long day in the waiting room as the parts sent were wrong twice. It wasn't until the afternoon that I believe someone at the store went and got the correct part. The manager made things right and I really appreciate what he did. Sorry I do not know his name.

Friendly and fast service and thorough explanation of available brands in my size

Great customer service by all employees

I needed a tire fixed and had been to four other shops who didn't have time. Not only did Big O tires have time to fix my tire and put it back on my car, but they didn't charge me! I will absolutely be returning for other services. Thank you,

The staff were kind and knowledgeable. My new tires have been awesome getting around in this wintery weather.