Big O Tires

The first person I dealt with was pretty rude. No one was in the store to greet me so I had to open the shop door to wave him down, then he acted like I wasn't even there, and scoffed at me once he turned around. when I picked my vehicle up, the other gentleman was quite nice, and gave me great service.

Never have any complaints

Every time I go there I get the great service from your employees I wouldn't go anywhere else when it comes to tires also I appreciate and love your service sometimes I wish I could get a discount because I've been there several times to purchase tires from you guys

I was satisfied because I have been here before and you guys aligned my vehicle despite their being worn out parts and it did help for the meantime. I have returned for the same service

Great service! Dana, helped me set up an appointment and provided a quote as well. I was so happy with the service and the quick turn around!! Dropped my car off at 11:30a and got a call to pick up at 2p. 10/10 service and would recommend to anyone!

Excellent customer service!

Great service. Thanks -don

While back I bought tires they were perfect the wait time was short and quality job they have done

Your customer service rep. (I believe her name was Dana) was most helpful during my visit.

Great customer service and service

I live 2 hours away and ended up with a flat tire. My tiny car doesn't carry a spare. So, I needed my tire fixed or a new tire. I didn't know where to go but I looked up Big O b/c we have them in my home town of Columbia, MO. I had our tow truck driver take us to the one on Wornall Rd. On the phone they had said they would try to squeeze me in around their other appointments. I had decided in my mind this would take all afternoon. We walked to a local restaurant and had some lunch. When we came back, they were putting the tire back on my car. They only needed to patch it. I was certain they would try to sell me 4 new tires (I know that's their job) but I just wanted to get home. I had been up for 12+ hours and needed a nap. These guys were QUICK and KIND and just fixed me up so I could get home. I truly appreciate everything this shop did for me. I know where to go if this ever happens again but I'm praying I won't have anymore issues. Thanks Big O.

It was quick & hassle free with good customer service.

Great service and great Prices

It's was my first time here. An Sharon Gross was very helpful even tho she was bouncing back an forth..

Even though I was not greeted at my car nor offered a free alignment check on my recent visit, I still recommend Big O Tires because I've had no issues with them on my oil changes.

Very satisfied

Professional and new my vehicle type well.

Well it is a decent place for me. Price is good people was good an time spent was all good.

Thank you

The mechanic was very good and took good care of my car eventhough he was working alone. His co workers didn't show up for work.